Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayla Thomas

Lexington Park

Summary

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

CACI International
12.2023 - Current
  • Member of the Program Management Office (PMO) team.
  • Provide secretarial support for the office.
  • Schedule appointments for the appropriate staff members.
  • Ensure conference rooms are clean and ready for meetings & make sure the fridges are stocked.
  • Review incoming mail and scan it in for the appropriate staff member.
  • Order supplies for the office staff.
  • Attend and report on meetings.
  • Maintain a clean and organized workspace.
  • Maintain the supervisor's calendar.
  • Assist supervisor with special assignments.
  • Works with project managers and other teams to obtain necessary information to submit a Material Purchasing Request (MPR).
  • Verify Labor Category Verifications (LCVs) for government contracts.
  • Prepare Monthly Status Reports (MSR) to be sent to the government.
  • Prepare Trip Reports to be sent out to the government.
  • Prepare and send out monthly newsletter.
  • Assist new hires on orientation day as the Day One Coordinator/I-9 Certifier.
  • Assemble computer work stations in cubicles for new hires.
  • Coordinate the travel needs for the team to include booking rentals, flights, hotels and reimbursements.

Chiropractic Assistant/Receptionist

Alexander Chiropractic Center
02.2023 - 12.2023
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Scheduled appointments for patients via phone and in person.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing. Communicated with insurance companies to facilitate proper billing procedures and collect payments.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Assisted back-office patient processes to reduce office wait times. Cleaned and sterilized instruments and disposed of contaminated supplies.

TAP Keyholder

Bath & Body Works
03.2021 - 04.2023
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Counted and balanced registers.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained, managed and motivated employees to promote professional skill development.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.

Education

General Studies

Great Mills High School
Great Mills, MD
06-2021

Skills

  • Customer service
  • Computer skills
  • Office administration
  • Time Management
  • Appointment Scheduling
  • Check-In and Check-Out Procedures
  • Updating Medical Records
  • Advanced MS Office Suite Knowledge
  • Data Entry Documentation
  • Inventory Systems
  • Office Equipment Operation

Timeline

Administrative Assistant

CACI International
12.2023 - Current

Chiropractic Assistant/Receptionist

Alexander Chiropractic Center
02.2023 - 12.2023

TAP Keyholder

Bath & Body Works
03.2021 - 04.2023

General Studies

Great Mills High School
Jayla Thomas