Jaylen Galmore
Baltimore
Summary
Resourceful and driven IT Support Specialist with recent academic credentials in Information Technology and practical experience overseeing responsibilities in a full-time overnight position. Recognized for exceptional analytical thinking, adaptability, and relentless pursuit of professional development—especially in cybersecurity. Proficient in delivering end-user support, diagnosing system issues, and ensuring uninterrupted IT operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
MD
Parking Managment Company
Baltimore
10.2024 - Current
- Parked vehicles efficiently in designated areas for quick retrieval.
- Assisted guests with luggage and provided excellent customer service.
- Coordinated with team members for smooth operation during peak times.
- Monitored parked vehicles for security and reported any issues promptly.
- Processed vehicle keys accurately using company tracking systems.
- Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
- Organized keys for easy retrieval when customers return for their vehicles.
- Communicated effectively with colleagues regarding availability of parking spaces.
- Ensured customer satisfaction by providing friendly, courteous service.
- Followed company safety procedures while operating motor vehicles.
Education
Information Technology
Baltimore, MD
Baltimore, MD07-2025
High School Diploma -
Reisterstown, MD
Reisterstown, MD06-2024
Skills
- Software installation
- File systems
- Interviewing skills
- TCP/IP
- Software installation
- cloud services
- Data storage technologies
- servers
- Active Directory
- Cloud infrastructure
- Lightweight Directory Access Protocols
- OS process management
- Software installation
- File systems
- Interviewing skills
- TCP/IP
- Software installation
- cloud services
- Data storage technologies
- servers
- Active Directory
- Cloud infrastructure
- Lightweight Directory Access Protocols
- OS process management
Certification
- CompTIA Tech+ Certification - Credly
Timeline
MD
Parking Managment Company
10.2024 - Current
Information Technology
Baltimore, MD
High School Diploma -
Reisterstown, MD
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