Jazaya Malone
Hagerstown
Summary
Developed strong customer service and multitasking skills in high-paced work environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration. Willing to learn new skills and effort to produce high quality work. Proven ability to adapt and adjust to various work environments.
Overview
2
2
years of professional experience
Work History
Server
Waffle House
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Delivers food and drinks to customers in a timely manner.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintains courteous mannerisms.
- Demonstrates strong organizational and time management skills while managing multiple projects.
- Exhibits great attention to detail.
- Delivers excellent customer service through prompt responses to customer inquiries, addressing concerns effectively, and building strong relationships.
- Answers multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated employee records as necessary for efficient retrieval when needed.
- Coordinates office supply inventory management, proactively ordering necessary items and equipment before depletion to avoid workflow disruptions.
- Organizes office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boost team productivity by managing communication channels and ensuring timely responses to inquiries.
Cashier
KFC
07.2023 - 06.2024
- Build relationships with customers to encourage repeat business.
- Resolves customer complaints professionally, leading to improved customer relations and loyalty.
- Addresses customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Facilitated positive shopping experience, greets customers warmly upon entry.
- maintains a clean appearance
- Great communication and coordination skills
- Self-motivated, with a strong sense of personal responsibility.
- Works effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrates respect, friendliness and willingness to help wherever needed.
- Assists with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual self and career improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others on a consistent basis.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learns and adapts quickly to new technology and software applications.
- Developed and maintains courteous and effective working relationships with teammates and co-workers.
Education
High School Diploma -
North Hagerstown High School
Hagerstown, MD06-2024
Skills
- Exceptional customer service
- Proficient in Microsoft Office
- Quality control
- Guest relations management
- Ordering procedures
- Regulatory compliance
- Multitasking and organization
- Positive and professional
- Customer feedback management
- Reliability
- Multitasking Abilities
- Excellent communication
Timeline
Server
Waffle House
08.2024 - Current
Cashier
KFC
07.2023 - 06.2024
High School Diploma -
North Hagerstown High School
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