Jeffrey Ayim-Appiah
Columbia
Summary
Proactive and adaptable professional with a solid background in claims analysis. Known for excellent communication and teamwork, contributing to process improvements and successful cross-functional initiatives.
Overview
4
4
years of professional experience
Work History
Trinity Healthcare Inc. March 2025 - Present
Externship (PRN, Basis) With a Supervisor
03.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Work effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Workers' Compensation Claims Analyst
Chubb Insurance
08.2022 - Current
- Analyzed insurance claims for accuracy and compliance with company policies.
- Processed policy applications efficiently, ensuring timely responses to clients.
- Collaborated with teams to resolve customer inquiries and improve service delivery.
- Maintained detailed records of claims and customer interactions in management systems.
- Identified process inefficiencies and recommended improvements to enhance operational workflows.
- Mentored new team members on best practices for claim handling and customer engagement.
- Supported cross-functional initiatives aimed at optimizing overall departmental performance.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
Education
Bachelor of Science - Counseling & Clinical Psychology
Regent University
Virginia Beach, VA12-2027
Bachelor of Arts - Business Administration And Management
College of Professional Studies
Ghana08-1984
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Flexible and adaptable
- Time management
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
Timeline
Trinity Healthcare Inc. March 2025 - Present
Externship (PRN, Basis) With a Supervisor
03.2025 - Current
Workers' Compensation Claims Analyst
Chubb Insurance
08.2022 - Current
Bachelor of Science - Counseling & Clinical Psychology
Regent University
Bachelor of Arts - Business Administration And Management
College of Professional Studies