Jenese Reed
Waldorf,MD
Summary
Well-qualified HR leader experiences in all functional areas of HR, including labor law, compliance, employee relations, investigations, and performance management. Responsive HRBP skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Overview
7
7
years of professional experience
Work History
Human Resources Business Partner
Amazon
02.2024 - Current
- Provide HR generalist support to a large population of over 300 hourly employees as well as business leaders
- Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health
- Facilitated team-building activities and initiatives, improving collaboration and engagement through rewards and recognition. Regularly inspect employee sentiment mechanisms and identify, and escalate when concerns or trends are discovered
- Provide developmental coaching and feedback to business leaders, including managing difficult employee issues, and delivering on organizational goals
- Resolved staffing issues, disputes, employee terminations, and disciplinary procedures successfully concluding 57 cases in 6 months.
- Investigated and liaised with proper departments to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Human Resources Generalist
MedStar Southern Maryland Hospital Center
02.2023 - 02.2024
- Coaches and assists managers with employee relations issues, ensuring proper procedures are followed related to discipline, termination, and leave activities
- Assisted in early intervention and support for the resolution of a variety of complex employee relations issues, including complaints of sexual harassment and discrimination
- Develops consistent metrics, trend analysis, and management reports; and develops and maintains connection and visibility with the employees
- Assists with educating employees and managers on company policy, procedural issues, talent management, payroll, FMLA and benefits.
- Coordinated employee onboarding and new employee orientation to ensure the process is efficient and effective in the retention of new staff
- Directs and coordinate with various business partners to ensure translation of project goals, objectives and requirements align to department's objectives
- Maintains the HRIS database consisting of pay grades, job codes, position codes, departments, benefit plans, premiums and contributions of benefit plans
- Construct new hire in-person onboarding for new hires to meet the company President, and Human Resources Director, while learning the company policies and systems (First time ever created). Improved employee retention by 30%.
Compliance Specialist
MGM National Harbor
02.2022 - 02.2023
- Provide support for I-9 audits conducted both internally and externally; record and report activity, finding, transaction, violation, discrepancies and decisions
- Provide subject matter expertise to corporate and property human resources departments to ensure timely and accurate completion of I-9 documents and related re-verifications
- Provide necessary assistance to employees in completion and re-verification of I-9 Forms; resolve questions and concerns regarding I-9 completion; escalates issues as appropriate, and provide support to ensure appropriate retention of required I-9 Forms and related documentation
- Onboard all new hires by assisting with documentation signing, uploading files and documents into PeopleSoft, create and activating employee badge
- Worked with security to ensure new hires had proper access to necessary departments
- Submit new hire information to the gaming commission to help obtain a Maryland State gaming or non-gaming license
Human Resources Administrator
Antenna Research Associates
07.2021 - 02.2022
- Facilitate HR department processes
- Prepare HR documents for onboarding, facilitate onboarding of all new hires
- Help employees with their questions and issues
- Assist with employee hiring, onboarding and training
- Assist with recruiting efforts for company engineers and mechanics
- Help with employee health plans, payroll, and benefit selection
- Help arrange travel with the executive assistant for the CEO
- Greet and assist all company visitors and clients
- Temporary position during pandemic
Human Resources Representative/DOT Compliance Officer
Fort Myer Construction Corporation
06.2018 - 03.2020
- Oversee day-to-day operations, including, enrollments and terminations, maintaining benefits databases and HRIS records, coordinating with finance to ensure accurate benefits and compensation data for payroll
- Assist executives and managers create company policies, procedures, and handbooks
- Assure implementation and compliance with regulatory and Authority requirements, policies, and procedures such as Drug Free Workplace, FMLA, ADA and employee orientation training
- Maintains HRIS records and compiles reports from databases as needed
- Ensure company compliance with all state, federal, and local employment labor laws
- Responsible for placing job openings internally and externally through multiple recruiting databases, filter candidate profiles into an EEO spreadsheet for the CFO to find the perfect candidate for all positions
- Create new hire onboarding safety videos and packets in 3 different languages
- Onboard all new hires and complete training for each position along side with HR assistant and departmental managers
Education
Bachelor of Arts - Communications
University of Maryland Global Campus
Hyattsville, MD05-2022
Skills
- Improving employee engagement
- Integrating policies
- Managing employee relations
- Reviewing compliance
- Coaching leadership
- Grievance handling
- Diversity and inclusion
- Policy implementation
- Retention strategies
Timeline
Human Resources Business Partner
Amazon
02.2024 - Current
Human Resources Generalist
MedStar Southern Maryland Hospital Center
02.2023 - 02.2024
Compliance Specialist
MGM National Harbor
02.2022 - 02.2023
Human Resources Administrator
Antenna Research Associates
07.2021 - 02.2022
Human Resources Representative/DOT Compliance Officer
Fort Myer Construction Corporation
06.2018 - 03.2020
Bachelor of Arts - Communications
University of Maryland Global Campus
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