Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Jenna Fountain

Pikesville

Overview

3
years of professional experience

Work History

Cosmoprof

Sales Associate
09.2024 - Current

Job overview

  • Deliver exceptional customer service by greeting customers, building rapport, and providing personalized product recommendations. Drive Sales through upselling, cross-selling, and promoting store credit card sign-ups.
  • Maintain Organized, well-stocked shelves and ensure produce displays are visually appealing.
  • Resolve customer concerns with professionalism and product experience. Continuously expanding product knowledge to support stylist, salon owners, and beauty professionals in meeting their needs.

Sidelines Sports Bar & Grill

Server
09.2022 - Current

Job overview

  • Provide excellent customer service by greeting guests warmly, taking orders correctly, and ensuring a positive dining experience. I strive to build personal connections with customers to encourage repeat visits.
  • Maintain cleanliness and organization by stocking supplies, bussing tables, and supporting a clean welcoming environment. Collaborate with team members to deliver efficient, high-quality service and a fast-paced environment.
  • Assist in promoting events and specials through social media to increase community engagement and traffic.

Hair Cuttery

Hair Stylist
01.2023 - 02.2024

Job overview

  • Greeted clients and built personal connections to create a welcoming, professional salon experience.
  • Assessed client needs and sold appropriate services to ensure satisfaction and maximize revenue. Educated clients on proper hair care and recommend professional products, increasing retail sales through up-selling.
  • Applied problem-solving and creative thinking to solve daily challenges.

Education

Empire Beauty School
Glen Burnie

Cosmetology Licence
10.2022

University Overview

Northeast Highschool
Pasadena

Diploma
05.2021

University Overview

Skills

  • Customer service excellence Appointment scheduling Analytical problem-solving Cash management Point of sale proficiency Detail orientation Collaborative teamwork Microsoft Office proficiency

Accomplishments

Accomplishments

Graduated 1 year earlier than expected

Timeline

Sales Associate
Cosmoprof
09.2024 - Current
Hair Stylist
Hair Cuttery
01.2023 - 02.2024
Server
Sidelines Sports Bar & Grill
09.2022 - Current
Empire Beauty School
Cosmetology Licence
Northeast Highschool
Diploma

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Jenna Fountain