Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Etzel

Jennifer Etzel

Frederick

Summary

Dynamic professional with extensive experience with operations and admissions, excelling in resource management and client representation. Proven track record in strategic planning and team leadership, successfully enhancing service optimization and fostering community partnerships. Adept at problem-solving and multitasking, ensuring effective support for individuals in need.

Overview

21
21
years of professional experience

Work History

Support Broker- DDA Maryland

Etzel Transiton Consultation and Training
Frederick , MD
04.2015 - Current
  • Assists with applications and collected required paperwork to help individuals register for supportive services.
  • Works effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Hires, manages, develop and trains staff, establishes and monitors goals, conducts performance reviews and administered salaries for staff.
  • Assists individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Maintains positive relationships with community to build and nurture dynamic partnerships.
  • Maintains internal database of service workers, participants, activities and other relevant details.
  • Takes an active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Coordinates with different service providers to meet clients' individual needs.
  • Facilitates community outreach to expand participation and support.
  • Keeps case files updated, accurate and aligned with requirements.
  • Assists clients with obtaining housing, employment and support resources.
  • Intervens in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Helps clients navigate social services system and access needed resources.
  • Ongoing fiscal monitoring for over 25 individuals
  • Lead group discussions and activities to meet different community needs.

Director of Admissions and Outreach

The Cura Personalis Project Inc.
Silver Spring , MD
07.2014 - Current
  • Designs effective and user-friendly processes for both admissions and applicant review.
  • Advises applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
  • Serves as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
  • Guides and supported faculty and staff in development of new programs.
  • Devises and implemented strategic recruitment plan with consideration to both long and short term goals.
  • Attens ongoing training about with State Legislative changes
  • Develops and maintain organization social media accounts

Direct Support Professional

Self-Directed Services-Department of Disability MD
12.2013 - 06.2015
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Completed regular check-ins and progress report for each client.
  • Scheduled daily and weekly care hours for client caseload.

Head Teacher- Autism Program

The Ivymount School
06.2011 - 06.2013
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Developed and implemented classroom routines to address varying student needs.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Supervised 10 direct support teachers

Work Skills Curricula Teacher

The Ivymount School
08.2010 - 06.2011
  • Adapted teaching methods and materials to meet students' varying needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Wrote curriculum focusing on work place skills
  • Implemented differentiated teaching strategies
  • Ran small group work skills sessions across various student ability levels
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Assistant Teacher

The Ivymount School
08.2009 - 08.2010
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Assisted in implementation of new learning tools, systems and materials.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Behavior Technician/Temporary Office Manager

Monocacy Neurodevelopmental Center
06.2004 - 08.2009
  • Worked as part of collaborative team to address changing needs of children and families.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Collaborated with other professionals to develop and modify individualized treatment plans.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Monitored client progress to provide continued guidance and consistent feedback to families.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.

Social Events Coordinator

Catholic Campus Ministry at JMU
08.2008 - 06.2009
  • Gathered and organized materials to support operations.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
  • Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
  • Created detailed timelines and budgets for events to meet all deadlines.

Assistant Student Campus Minister

Catholic Campus Ministry at JMU
08.2007 - 06.2008
  • Oversaw administration and management of all areas of ministry.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Strengthened communication skills through regular interactions with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Master of Education - Special Education

George Mason University
Fairfax, VA
12-2012

High School Diploma -

Linganore High School
Frederick, MD
06-2005

Bachelor of Science - Psychology

James Madison University
Harrisonburg, VA
08-2009

Skills

  • Resource management
  • Document review
  • Benefits administration
  • Client representation
  • Problem-solving abilities
  • Social research
  • Team leadership
  • Volunteer coordination
  • Strategic planning
  • Program evaluation
  • Teamwork and collaboration
  • Service optimization
  • Multitasking Abilities
  • Self motivation
  • Time management abilities
  • Public relations

Timeline

Support Broker- DDA Maryland

Etzel Transiton Consultation and Training
04.2015 - Current

Director of Admissions and Outreach

The Cura Personalis Project Inc.
07.2014 - Current

Direct Support Professional

Self-Directed Services-Department of Disability MD
12.2013 - 06.2015

Head Teacher- Autism Program

The Ivymount School
06.2011 - 06.2013

Work Skills Curricula Teacher

The Ivymount School
08.2010 - 06.2011

Assistant Teacher

The Ivymount School
08.2009 - 08.2010

Social Events Coordinator

Catholic Campus Ministry at JMU
08.2008 - 06.2009

Assistant Student Campus Minister

Catholic Campus Ministry at JMU
08.2007 - 06.2008

Behavior Technician/Temporary Office Manager

Monocacy Neurodevelopmental Center
06.2004 - 08.2009

Master of Education - Special Education

George Mason University

High School Diploma -

Linganore High School

Bachelor of Science - Psychology

James Madison University

Similar Profiles

CREATE PROFILE
Jennifer Etzel