Jennifer Fenwick
Severn
Summary
Dedicated professional with extensive experience in automotive service management. Proven track record in enhancing operational efficiency, managing cross-departmental communication, and leading teams to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Sheehy Nissan of Glen Burnie
12.2012 - 06.2026
- Sales team November- June 2026
- Finance school (1 week) with John Horsley
- Reconditioning Manager ( used car shop) for 4 years
- Maintain. 3- 5 day recon schedule on vehicles
- Manage 4 state inspectors
- Open and close all repair orders for the month
- Order parts, transport vehicles for body work and recalls
- Assistant Service Manager for 3 years
- HR Liaison
- Rental Manager for 5 years
- Service advisor
- Other jobs trained and filled in.
- Cashier,lot attendant,shop clean up.
- Years there: 13 years and 6 months
Years in Service
Sheehy
12.2012 - 11.2025
- Implemented process improvements to enhance efficiency and minimize waste.
- Coordinated cross-departmental communication to ensure alignment with organizational goals.
- Monitored performance metrics, identifying opportunities for operational enhancement.
- Oversaw compliance with safety regulations and company policies, fostering a safe workplace.
- Enforced customer service standards while resolving issues to maintain quality.
- Coached, mentored, and trained team members to elevate job performance.
- Assigned tasks based on skill sets to optimize team productivity.
- Managed vendor relationships through contract negotiations, ensuring timely delivery of supplies.
Education
High School Diploma -
Meridian Academy
FloridaSkills
- Compliance enforcement
- Performance monitoring
- Quality assurance
- Process improvement
- Service management
- Vendor negotiation
- Operational efficiency
- Cross-departmental coordination
- Team leadership
- Task delegation
- Training and mentoring
- Issue resolution
- Customer relationship management
- Relationship building
- Team building
Timeline
Years in Service
Sheehy
12.2012 - 11.2025
Sheehy Nissan of Glen Burnie
12.2012 - 06.2026
High School Diploma -
Meridian Academy