Jennifer Onwugbenu
Staples Digital Production Facility
Severn
1
Certification
11
years of professional experience
Print Production Professional with 10+ years of progressive experience in digital press operations, production workflow, bindery/finishing, quality assurance, and customer-driven fulfillment. Production Lead with a proven track record of prioritizing high-volume job tickets, coordinating strict deadlines, monitoring equipment, troubleshooting production issues, and ensuring finished work meets exact specifications. Certified on Xerox iGen and Xerox Baltoro HF Inkjet Press platforms, seeking to leverage hands-on technical mastery and shop-floor leadership into a Print Production Management role.
Work History
Digital Press Specialist
5 Years 2 Months- Operate commercial digital presses to produce monochrome and full-color collateral in a high-volume, deadline-driven environment.
- Review job tickets, quantities, substrates, finishing instructions, and delivery requirements meticulously prior to production.
- Prioritize multiple print jobs while simultaneously monitoring workflow, machine performance, production speed, and output quality.
- Execute professional cutting, folding, creasing, padding, binding, booklet making, and industrial lamination.
- Inspect finished work for color accuracy, registration, image placement, trim, binding, and compliance with strict client specifications.
- Troubleshoot routine press and bindery issues, escalate complex machinery problems, and package completed work securely for delivery.
- Train and onboard new employees on digital press equipment, finishing machinery, production processes, and safety procedures.
- Monitor print quality and production metrics, ensuring compliance with company standards and client specifications
- Supervise the daily operations of digital press operators, ensuring efficient workflow, quality production, and adherence to production schedules.
- Coordinate daily production priorities to meet customer deadlines while maximizing equipment utilization and labor efficiency.
Production Operator
3 Years 8 Months- Produced high-quality print orders according to job-ticket specifications, inspecting output for ink density, positioning, and registration.
- Identified production defects early and supported workflow adjustments to prevent reprints, costly delays, and order mix-ups.
- Boxed, labeled, staged, and moved completed materials efficiently to maintain a fast, continuous production flow.
Production Lead
9 Months- Coordinated daily production priorities across the team based on due dates, job requirements, and equipment availability.
- Interpreted and communicated complex job-ticket specifications to team members to support accurate setup and on-time completion.
- Set and reinforced clear production deadlines, monitored workflow progress, and proactively escalated risks affecting delivery.
- Monitored equipment performance, performed minor troubleshooting/maintenance, and escalated serious mechanical issues.
Customer Service Cashier
1 Year 4 Months- Resolved customer questions and order concerns through clear, professional communication and strategic escalation.
Education
- Data Analytics
Skills
Production & Workflow: Print Production Workflow
Production Scheduling
Job ticket analysis
Packaging & Distribution
Technical Operations: Digital Press Operations
Bindery & Finishing
Color & Registration Inspection
Quality control
Production Supervision: Deadline oversight
Equipment repair Safety Safety regulations
Certification
Digital Presses & Equipment
- Xerox iGen (Certified)
- Xerox Baltoro HF Inkjet Press (Certified)
- Xerox Iridesse / Versant / Nuvera
- Ricoh 8300
- Risco 1200
- IJetColor Pro 1175P
Bindery & Finishing Machinery
- Xerox C.P. Bourg BM-e Booklet Maker
- Polar 92e Paper Cutter
- Challenge Champion 305 TC
- Duplo DC-746 Cutter Creaser
- Baumfolder Ultrafold 714XLT Air Feed Folder
- Horizon RD-N4055 Die Cutter
Workflow Software & Tools
- Fiery Command WorkStation
- The Falcon Project & FlightDeck (PNI Media)
- Qdirect
- Adobe Acrobat
- CutePDF
Timeline
Digital Press Specialist
Staples Digital Production Facility
05.2021 - CurrentRead More
Production Operator
Staples Digital Production Facility
09.2017 - 05.2021Read More
Production Lead
Staples
12.2016 - 09.2017Read More
Customer Service Cashier
Staples
08.2015 - 12.2016Read More
Howard Community College
from Data Analytics
Read More