Jennifer Reprogel
Pylesville
Summary
Dynamic Office Manager with proven success at Peach Bottom Home Services, enhancing billing processes and optimizing inventory management. Skilled in financial accounting and staff training, I effectively resolved discrepancies and improved team productivity through strategic project management. Committed to delivering exceptional service and fostering strong vendor relationships.
Overview
12
12
years of professional experience
Work History
Office Manager
Peach Bottom Home Services
05.2017 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Updated reports, managed accounts, and generated reports for company database.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed weekly payroll for 6 employees.
Dispatcher
Blue Dot of Maryland
10.2013 - 06.2017
- Directed dispatching, routing, and tracking of 20-30 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Analyzed customer feedback and provided solutions to improve customer service.
Education
No Degree - Education
Harford Community College
Bel Air, MDHigh School Diploma -
C. Milton Wight High School
Bel AirSkills
- Billing
- Bookkeeping
- Vendor engagement
- Staff hiring
- Data entry
- Training and coaching
- Financial accounting
- Scheduling coordination
Timeline
Office Manager
Peach Bottom Home Services
05.2017 - Current
Dispatcher
Blue Dot of Maryland
10.2013 - 06.2017
No Degree - Education
Harford Community College
High School Diploma -
C. Milton Wight High School