Jennifer Sidor
Baltimore
Summary
Optical professional equipped with hands-on experience in providing precise eyewear fittings and exceptional customer service. Skilled in lens prescription interpretation, frame adjustments, and vision correction assessment. Strong team collaborator focused on achieving optimal patient outcomes and adapting to changing needs. Known for reliability, technical expertise, and patient-centric approach.
Overview
25
25
years of professional experience
Work History
Optician
Walmart
Dundalk, MD
02.2013 - 06.2026
- Assisted customers in selecting appropriate eyewear based on lifestyle and prescription needs.
- Conducted routine eye examinations, ensuring accuracy in measurements and assessments.
- Provided exceptional support in handling customer inquiries and resolving issues promptly.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Collaborated with optometrists to verify prescriptions and ensure accuracy in lens dispensing, maintaining high-quality standards.
Cashier
Giant Food Stores
Rosedale, MD
01.2001 - 12.2012
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Ensured compliance with cash handling procedures and company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Medical Front Office -
The Community College of Baltimore County
Dundalk, MDNo Degree - Medical Billing & Coding
All State Careers
Baltimore, MDHigh School Diploma -
Patapsco High School
Dundalk, MD1998
Skills
- Customer service
- Computer skills
- Insurance verification
- Administrative functions
- Problem-solving
- Optical measurements
- Repairing glasses
- Frame selection
- Order preparation
Timeline
Optician
Walmart
02.2013 - 06.2026
Cashier
Giant Food Stores
01.2001 - 12.2012
Medical Front Office -
The Community College of Baltimore County
No Degree - Medical Billing & Coding
All State Careers
High School Diploma -
Patapsco High School