Jennifer A. Ruppert
Glen Burnie
Summary
Accounts receivable professional committed to high standards and delivering results. Extensive experience with managing receivables, reducing delinquency rates, and improving financial processes. Known for strong team collaboration and adaptability to changing business needs, leveraging skills in financial analysis and customer relations.
Overview
26
26
years of professional experience
Work History
Accounts Receivable Manager
Pye-Barker Fire & Safety, ABC Burglar Alarm Branch
03.2011 - Current
- Verified discrepancies and resolved clients' billing issues
- Implemented new collection strategies that led to the recovery of lost revenue.
- Analyzed aging reports and provided recommendations for improving collections efforts.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Processed incoming payments in accordance with established financial policies.
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Negotiated payment terms with clients to facilitate mutually beneficial agreements.
- Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Implemented training programs for new hires within the accounts receivable department, ensuring consistent quality standards across the team.
Owner/CFO
Family Lawn Care & Landscaping, LLC
03.1999 - 01.2011
- Managed day-to-day business operations.
- Managed all accounting functions. Prepared tax reports; processed payroll; managed payables and receivables.
- Effectively communicated with diverse staff and client base.
Education
Associate of Arts - Business Management
Anne Arundel Community College
Arnold, MD04-1995
Skills
- Accounts receivable
- Account reconciliation
- Research skills
- Attention to detail
- Problem-solving abilities
- Effective communication
- Relationship building and management
- Team management
- Conflict resolution
Timeline
Accounts Receivable Manager
Pye-Barker Fire & Safety, ABC Burglar Alarm Branch
03.2011 - Current
Owner/CFO
Family Lawn Care & Landscaping, LLC
03.1999 - 01.2011
Associate of Arts - Business Management
Anne Arundel Community College
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