JENNY MIHAILIDIS
Silver Spring
Summary
Results-driven Business Banking Team Leader with over 30 years banking experience managing high-performing teams and driving business growth in the banking sector. Proven track record in building strong client relationships, delivering tailored financial solutions, and achieving sales targets. Adept in mentoring and developing relationship managers to exceed business objectives and fostering collaborative team environments.
Overview
35
35
years of professional experience
Work History
Senior Vice President, Business Banking Team Leader
M&T Bank
05.2023 - Current
- Lead and manage a team of 6 relationship managers, overseeing a portfolio of 1200 business clients with assets under management exceeding $900 million
- Responsible for achieving new revenue generation in four main objectives: Business Loans: $33 million, Business Deposits: $16 million, Treasury Management/Merchant: $410,000, Total Revenue: $1.8 million
- Develop and implement sales strategies to achieve team targets in business growth, cross-selling, and client retention
- Mentor and coach team members, fostering skill development and promoting career progression within the team
- Collaborate with senior management to set strategic goals and align team objectives with overall business strategy
- Conduct performance reviews, establish key performance indicators, and monitor progress to maintain individual accountability and ensure team success
- Facilitate strong partnerships with product and service teams to deliver comprehensive financial solutions
Vice President, Senior Business Banking Manager
M&T Bank
12.2017 - 05.2023
- Managed a diverse portfolio of business clients, providing tailored financial advice and solutions to meet banking needs including loan portfolio of $90MM+ and deposit portfolio of $100MM+ in 3 markets: Bethesda, Potomac, and Friendship Heights, MD
- Developed new business opportunities and deepened existing client relationships through networking, centers of influence, referrals, and client prospecting, achieving a 10% growth in portfolio size YoY
- Conducted detailed financial analysis and credit risk assessments to support lending decisions and manage credit exposure
- Led complex deal structuring and negotiations, ensuring optimal outcomes for both the bank and its clients
- Focus on lending and deposit needs utilizing loans, deposit, cash management, merchant services, and internal partnerships
- Top Bank Performer, President's Council Award in 2018 and 2021
- Exceeded annual revenue goals in 2018, 2019, 2020, 2021, and 2022
Assistant Vice President, Senior Retail Branch Manager
M&T Bank
03.2014 - 11.2017
- Led a team of 5 employees, providing coaching, mentoring, and performance evaluations to drive staff development and customer service excellence
- Led and managed branch operations, ensuring compliance with banking regulations and company policies
- Achieved high branch sales and profitability targets by developing and executing strategic business plans
- Fostered a customer-centric culture by promoting superior service standards and resolving complex customer issues
- Analyzed branch financial performance, monitoring key metrics such as revenue growth, expense control, and risk management
- Developed strong community relationships through networking and participation in local events, enhancing the branch’s visibility and market presence
- Achieved Business Excellence in 2014, 2015, and 2016
- Million Dollar Club in 2016
- M&T Investments Medallion Club in 2015 and 2016
Assistant Branch Manager, Antique Row Branch
M&T Bank
04.2012 - 03.2014
Senior Retail Branch Manager
Allfirst Bank
09.1989 - 03.1996
- Glenmont branch, Tech Park branch, Life Sciences branch
Education
Business Administration & Management - Undergraduate Junior level
University of Maryland
Associate Degree - Business Administration
Montgomery College
Skills
- Team Leadership & Development
- Client Relationship Management
- Sales Strategy & Execution
- Financial Analysis and Credit Risk Assessment
- Portfolio Management
- Strategic Planning
- Market & Competitive Analysis
- Compliance & Risk Management
- Fostering reciprocal partnerships with Centers of Influence
- Non-Profit Organization Board of Director Leadership
Community Service
- Greater Bethesda Chamber of Commerce, Member, Board of Directors, 01/01/14, Present
- DC Chamber of Commerce, Member, Women in Business Committee
- CREW Maryland, Suburban Board Member, 01/01/19, Present, Chapter President, 01/01/23, 12/31/23
- EO DC Chapter (Entrepreneurs Organization), 01/01/22, Present
Timeline
Senior Vice President, Business Banking Team Leader
M&T Bank
05.2023 - Current
Vice President, Senior Business Banking Manager
M&T Bank
12.2017 - 05.2023
Assistant Vice President, Senior Retail Branch Manager
M&T Bank
03.2014 - 11.2017
Assistant Branch Manager, Antique Row Branch
M&T Bank
04.2012 - 03.2014
Senior Retail Branch Manager
Allfirst Bank
09.1989 - 03.1996
Business Administration & Management - Undergraduate Junior level
University of Maryland
Associate Degree - Business Administration
Montgomery College
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