Jenny Bayan
Research Analyst
Frederick,MD
Summary
Dynamic Clinical Research Coordinator with extensive expertise in clinical operations support, protocol management, and trial coordination. Proven success in ensuring compliance with regulatory requirements while providing robust cross-functional team support. Optimizes operational workflows to enhance research efficiency and drive project success. Committed to advancing clinical research initiatives through strategic planning and meticulous execution.
Overview
9
9
years of professional experience
Work History
Research Analyst - Protocol Coordinator
WESTAT
12.2019 - Current
- Manages a large portfolio of studies within the National Clinical Trials Network (NCTN), the Experimental Therapeutics Clinical Trials Network (ETCTN), the National Cancer Institute (NCI) Community Oncology Research Program (NCORP), and other research and international organizations.
- Coordinates implementation of protocol activations and amendments throughout the protocol lifecycle and collaborates with NCI, Network group staff, and other stakeholders to activate and implement trials using CTSU services, ensuring all activities comply with regulatory guidelines.
- Reviews protocol documents and provides feedback, disseminates drug safety notifications (DSNs), and develops content for the CTSU website and other communications for the clinical research community.
- Participates in business development initiatives and takes on ad-hoc tasks as needed to support team and organizational goals.
Research Assistant – Clinical Site Support
WESTAT
01.2019 - 12.2019
- Provided comprehensive site support services for clinical trials conducted within NCI-funded networks, including the National Clinical Trials Network (NCTN), the Experimental Therapeutics Clinical Trials Network (ETCTN), and the NCI Community Oncology Research Program (NCORP).
- Responded to phone and email inquiries from clinical sites, administrative organizations, clients, and contractor staff, ensuring timely and accurate communication.
- Escalated complex inquiries to appropriate internal or external personnel and contributed to the development of procedures and documentation to enhance operational efficiency and project support.
Account Manager/Brand Ambassador
DRIVE BUSINESS SOLUTIONS
01.2017 - 09.2019
- Executed successful outside sales and marketing strategies that consistently achieved customer acquisition and revenue goals.
- Generated leads and managed client relationships to ensure satisfaction and retention.
- Interviewed, trained, and mentored new team members through a management training program, fostering strong performance and teamwork.
- Led presentations, organized team meetings, and coordinated efforts to meet and exceed market objectives.
Field Recruiter
WESTAT
11.2017 - 01.2019
- Supported, planned, and coordinated operations for the Supported Employment Demonstration (SED), a Social Security Administration (SSA) initiative on supported employment services, ensuring smooth execution and adherence to study protocols.
- Recruited, screened, and enrolled participants to meet longitudinal study goals, and conducted information sessions to communicate study details and requirements.
- Performed computer-assisted personal interviews (CAPI) as part of the data collection process and maintained strong communication with internal and external teams to streamline recruitment and enrollment procedures.
Education
BA -
Hawaii Pacific University
Skills
Clinical trial management
Protocol coordination
Regulatory compliance
Stakeholder collaboration
Timeline
Research Analyst - Protocol Coordinator
WESTAT
12.2019 - Current
Research Assistant – Clinical Site Support
WESTAT
01.2019 - 12.2019
Field Recruiter
WESTAT
11.2017 - 01.2019
Account Manager/Brand Ambassador
DRIVE BUSINESS SOLUTIONS
01.2017 - 09.2019
BA -
Hawaii Pacific University