Jensen Smith
Middle River
Summary
Compassionate, dependable, and hardworking professional seeking a position in childcare. Experienced in supervising teams, maintaining safe environments, training others, and building positive relationships with customers and coworkers. Strong communication, leadership, and problem-solving skills with a genuine interest in supporting children's growth, learning, and well being. Committed to creating a safe, nurturing, and positive environment for children and families
Overview
7
7
years of professional experience
Work History
General Manager
Poulet
03.2024 - 03.2025
- Supervise daily operations and lead team members in a fast paced environment.
- Maintain a safe, clean, and organized workplace while ensuring company policies are followed.
- Train, mentor, and support new employees to promote teamwork and success.
- Address customer concerns professionally and resolve issues effectively.
- Manage inventory, cash handling, and daily operational responsibilities.
- Demonstrate strong leadership, communication, and organizational skills
- Foster a positive and supportive environment for both staff and customers.
Leader in Training
Chick-fil-A
08.2018 - 04.2020
- Assisted management with daily restaurant operations and team supervision.
- Trained and supported new team members on workplace procedures and customer service standards
- Delivered excellent customer service while maintaining professionalism and patience.
- Worked collaboratively with team members to ensure efficient operations.
- Helped maintain a clean, safe, and welcoming environment for customers and families.
- Developed strong communication, leadership, and problem solving abilities.
Education
GED -
Susquehannock High School
Glen Rock, PA06-2017
Skills
- Child Supervision
- Safety and Cleanliness Standards
- Communication Skills
- Team Leadership
- Patience and Compassion
- Conflict Resolution
- Customer Service
- Organization and Time Management
- Staff Training and Mentoring
- Problem Solving
- Record Keeping
- Team Collaboration
Languages
English
Full Professional
Timeline
General Manager
Poulet
03.2024 - 03.2025
Leader in Training
Chick-fil-A
08.2018 - 04.2020
GED -
Susquehannock High School