Jeremiah May
Abingdon
Summary
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Jacks Small Engines
06.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Optimized storage space, rearranging items to better utilize available square footage.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Customer Service Supervisor
Wawa
08.2021 - 01.2023
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Coached employees through day-to-day work and complex problems.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Assessed team performance through regular reporting, identifying opportunities for further skill development and training initiatives.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Fostered culture of continuous improvement, encouraging team members to suggest innovative solutions.
Crew Trainer
McDonald's
01.2019 - 08.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Education
High School Diploma -
C. Milton Wright
1301 N Fountain Green Rd, Bel Air, Maryland05-2021
Skills
- Self-motivated and disciplined
- Heavy lifting
- Clear communication
- Attention to detail
- Problem-solving
- Order picking
- Punctual and dependable
- Inventory management
- Quality control
Timeline
Warehouse Worker
Jacks Small Engines
06.2023 - Current
Customer Service Supervisor
Wawa
08.2021 - 01.2023
Crew Trainer
McDonald's
01.2019 - 08.2021
High School Diploma -
C. Milton Wright
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