Reliable candidate with proven skills in customer service and office administration. Supports team objectives through efficient organization and effective communication, ensuring smooth operations. Adapts to varied responsibilities, contributing to a positive environment for both clients and team members.
Overview
3
3
years of professional experience
Work History
Administrative Assistant Volunteer
Thrive
Baltimore, MD
06.2025 - 08.2025
Organized and maintained electronic filing systems to ensure efficient document retrieval.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Researched resources to address client needs, enhancing service delivery and support options.
Answered phone calls and provided new clients with required paperwork to initiate service.
Supported team members with administrative tasks, fostering collaboration and productivity.
Robotics Intern
YouthWorks Baltimore Summer Jobs
Baltimore, MD
06.2024 - 08.2024
Facilitated daily activities and programs for youth, promoting engagement and teamwork.
Supervised group dynamics to ensure safety and positive interactions among participants.
Led groups of children safely through variety of camp activities.
Assisted in designing and testing robotic prototypes to enhance functionality and reliability.
Collaborated with engineers to troubleshoot and resolve technical issues during project phases.
Operated and maintained robotics lab equipment, ensuring optimal working conditions.
Camp Counselor
YouthWorks Baltimore Summer Jobs
Baltimore, MD
06.2023 - 08.2023
Provided guidance and support to campers, fostering personal growth and confidence.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Worked with children of varying age, interest, skill, and developmental levels.
Camp Counselor
YouthWorks Baltimore Summer Jobs
Baltimore, MD
06.2022 - 08.2022
Assisted in planning and implementing recreational activities tailored to diverse interests.
Collaborated with team members to maintain a supportive and inclusive camp environment.
Implemented conflict resolution strategies to address issues among campers effectively.
Monitored camper participation, ensuring adherence to safety guidelines during all activities.