Jermaine Spraggins
Severn
Summary
Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance. HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work orders. Skilled HVAC specialist and expert in troubleshooting and diagnosing and repairing equipment problems. Exceptional skills working with [Heating] and [Cooling] units in both commercial and residential settings.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Dominos Pizza Inc.
07.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Delivery Driver
DoorDash
04.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Warehouse Associate
Amazon
10.2021 - 07.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as [50] pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Line Cook
Dave & Buster's
03.2019 - 02.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Sales Associate
Vans Off The Wall
09.2018 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Roofing Laborer
Centimark Roofing
07.2017 - 02.2018
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Expedited task completion through proficient use of hand tools, power tools, and other specialized equipment.
- Enhanced team productivity by assisting with the repair and replacement of various roofing systems.
Crew Member
Charley's Grilled Subs
09.2015 - 08.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
EPA 608 Certification - HVAC Installation And Repair
CCBC Catonsville
Catonsville, MD07.2023
High School Diploma -
Meade Senior High School
Fort George G Meade, MD06.2018
Skills
EPA requirements knowledge
Technical Troubleshooting
Electrical Wiring
Leak Checks
System Troubleshooting
Package and split systems
HVAC and Refrigeration Systems
Certified HVAC Technician
Focused on safety
Soldering
Valid [MD] driver's license
Adaptable
Recovering and recycling
Timeline
Warehouse Associate
Dominos Pizza Inc.
07.2023 - Current
Delivery Driver
DoorDash
04.2023 - Current
Warehouse Associate
Amazon
10.2021 - 07.2023
Line Cook
Dave & Buster's
03.2019 - 02.2020
Sales Associate
Vans Off The Wall
09.2018 - 02.2020
Roofing Laborer
Centimark Roofing
07.2017 - 02.2018
Crew Member
Charley's Grilled Subs
09.2015 - 08.2016
EPA 608 Certification - HVAC Installation And Repair
CCBC Catonsville
High School Diploma -
Meade Senior High School
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