Jerome Dears
393 Oalawn Ave
Summary
Driven Deli Bakery Manager with expertise in inventory management, customer service leadership, and staff supervision. Proven ability to optimize workflows and enhance team performance while ensuring adherence to food safety standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deli Bakery Manager
Weis Markets Inc
Edgewater, MD
09.2022 - 10.2025
- Supervised daily operations to ensure product quality and adherence to safety standards.
- Trained and mentored staff on baking techniques and customer service excellence.
- Managed inventory levels, ordering supplies to minimize waste and ensure availability.
- Developed weekly production schedules to optimize workflow and meet customer demand.
- Resolved customer inquiries and complaints promptly, ensuring positive shopping experiences.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
De;i Clerk
Giant Food Stores
Edgewater, MD
08.2020 - 09.2022
- Delivered comprehensive instruction on deli procedures and customer service protocols to new team members.
- Ensured compliance with food safety regulations and company policies.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Managed inventory levels, minimizing waste through effective stock rotation.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Engaged with customers at counter, ensuring prompt responses to questions and efficient service delivery.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored and upheld cleanliness standards in workspaces, promoting a productive and safe atmosphere.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Traffic Control Flagger Area Lead
Flagger Force Traffic Control Services
Glen Burnie, MD
07.2020 - 06.2022
- Implemented traffic control measures at construction sites, prioritizing safety for both workers and passing vehicles.
- Implemented safety protocols to minimize accidents and enhance site security.
- Trained new flaggers on proper signaling techniques and equipment usage.
- Collaborated with law enforcement to coordinate traffic management during large events.
- Outlined critical directives for foremen, crew chiefs, and flaggers to support project execution and compliance.
- Monitored changing work zone conditions and emergencies to identify and deploy appropriate response measures.
- Facilitated effective communication with the public concerning construction activities, upholding a professional demeanor throughout interactions.
Line Cook
Applebee's Grill + Bar
Bowie, MD
07.2020 - 04.2021
- Managed meal preparation processes to deliver high-quality dishes in compliance with standardized recipes and portioning protocols.
- Executed safe and efficient operation of kitchen equipment, maintaining high standards of cleanliness and compliance with maintenance protocols.
- Collaborated with team members to expedite food service during peak hours, enhancing customer satisfaction.
- Assisted in inventory management, tracking supplies, and minimizing waste through efficient prep techniques.
- Plated and presented all dishes to match established restaurant standards.
- Checked food temperature regularly to verify proper cooking and safety.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Developed expertise in multiple cooking techniques, resulting in a broader menu and unique dish creations.
Cook
Noodles & Company
Annapolis, MD
02.2017 - 03.2020
- Prepared diverse menu items following standardized recipes to ensure quality and consistency.
- Facilitated skill development and knowledge transfer among junior kitchen staff to enhance food preparation techniques and ensure adherence to safety protocols.
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
- Collaborated with team members to streamline cooking processes, enhancing efficiency during peak hours.
- Managed efficient meal preparation operations under tight deadlines, facilitating timely service during peak hours.
- Oversaw simultaneous order management, maintaining exceptional quality and presentation standards throughout the process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Streamlined order preparation processes for multiple requests during busy periods, maintaining accuracy and supporting customer loyalty.
- Conducted regular audits of food safety practices, consistently achieving outstanding results in health inspections.
Education
High School Diploma -
Annapolis Sr High
Annapolis, MDSkills
- Inventory management
- Staff scheduling management
- Inventory management
- Food inventory management
- Management experience
- Analytical decision-making
- Customer service leadership
- Staff supervision expertise
Certification
- [OSHA] Training - [2025]
Languages
Spanish
Limited Working
Timeline
Deli Bakery Manager
Weis Markets Inc
09.2022 - 10.2025
De;i Clerk
Giant Food Stores
08.2020 - 09.2022
Traffic Control Flagger Area Lead
Flagger Force Traffic Control Services
07.2020 - 06.2022
Line Cook
Applebee's Grill + Bar
07.2020 - 04.2021
Cook
Noodles & Company
02.2017 - 03.2020
High School Diploma -
Annapolis Sr High