Georgette Davis
Landover
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
10
10
years of professional experience
Work History
General Manager
Mason Lounge
Bladensburg, MD
09.2024 - Current
- Oversaw daily operations, ensuring high service quality and compliance with health standards.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and customer engagement.
- Managed staff recruitment, training, and performance evaluations to build a skilled team.
- Analyzed financial reports to drive budgetary decisions and improve profitability margins.
Head Babysitter
Care.com Inc
College Park, MD
07.2022 - 08.2024
- Supervised daily activities and ensured safety for children in care.
- Developed engaging educational programs to promote learning and creativity.
- Coordinated schedules and activities for multiple families efficiently.
- Mentored junior babysitters, enhancing their skills and confidence in caregiving.
Interviewer/Auditor
Balance Bowl
Germantown, MD
05.2021 - 06.2022
- Conducted regular interviews with consumers, gathering crucial insights for strategy development.
- Performed daily audits ensuring transaction accuracy and compliance, enhancing operational efficiency.
- Executed outreach and marketing initiatives, successfully increasing community engagement and product awareness.
- Utilized qualitative methods to identify and resolve customer issues, ensuring high levels of satisfaction.
Home Health Aide
CSAAC
Gaithersburg, MD
12.2019 - 06.2021
- Delivered personalized care and support to individuals with developmental disabilities.
- Assisted clients with daily living activities, promoting independence and well-being.
- Implemented individualized care plans in collaboration with healthcare professionals.
- Monitored patient health conditions, reporting changes to medical staff promptly.
Lead Server
The Sugar Factory
Arlington, VA
12.2020 - 03.2021
- Delivered exemplary service to patrons, ensuring a positive and memorable dining experience.
- Led and coordinated serving staff, improving team efficiency and customer satisfaction.
- Managed customer inquiries and special requests with professionalism, demonstrating strong problem-solving skills.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, optimizing overall service flow.
Concierge
Marriott Washingtonian Center
Gaithersburg, MD
08.2019 - 12.2019
- Utilized Microsoft Office to manage tasks and communications efficiently, contributing to smooth front desk operations.
- Worked closely with management to ensure optimal guest experiences and operational effectiveness.
- Filed and organized reports, ensuring easy retrieval and reference, supporting informed decision-making.
Teacher's Assistant
The Monroe School
Washington, DC
10.2017 - 07.2019
- Provided vital administrative support, managing phone calls, scheduling, and report generation.
- Leveraged strong software skills for research, digital communication, and responding to student inquiries.
- Executed tasks such as color photocopying and creating mini booklets, supporting educational activities.
Customer Data Collector
Broad Street PR International
Monrovia
08.2016 - 09.2017
- Established contact with customers to collect essential data, contributing to comprehensive data analysis.
- Maintained and updated data entry lists using proficient work techniques, ensuring data integrity.
- Assisted the Office Manager in various administrative tasks, demonstrating strong organizational skills.
Education
Bachelor of Science - Biology, Concentration: Psychology
Bowie State University
Bowie, MD09.2017
Skills
- Technical Skills: Microsoft Office Suite (Excel, Word, PowerPoint), Data Management, Case Management
- Language Skills: English
- Certifications: Child Development, CPR, ServSafe
- Leadership and team building
- Problem resolution
- Operations management
- Team leadership
Languages
English
Full Professional
Timeline
General Manager
Mason Lounge
09.2024 - Current
Head Babysitter
Care.com Inc
07.2022 - 08.2024
Interviewer/Auditor
Balance Bowl
05.2021 - 06.2022
Lead Server
The Sugar Factory
12.2020 - 03.2021
Home Health Aide
CSAAC
12.2019 - 06.2021
Concierge
Marriott Washingtonian Center
08.2019 - 12.2019
Teacher's Assistant
The Monroe School
10.2017 - 07.2019
Customer Data Collector
Broad Street PR International
08.2016 - 09.2017
Bachelor of Science - Biology, Concentration: Psychology
Bowie State University