Jesse McCowan
Bel Air
Summary
Diligent stocker organized in handling materials, counting stock and distributing items. Flexes smoothly between different back-end and customer-facing requirements. Learns quickly, manages time well and stays calm under pressure. Used to lifting heavy materials and placing them accordingly to a plan or desire by my managers.
Overview
3
3
years of professional experience
Work History
Grocery Stocker, Head Cashier
Sprouts Farmers Market Inc, Grocery
04.2023 - 09.2024
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Handled escalated customer concerns with professionalism
- Used to pushing hundred of carts a week and answering numerous amounts of phone calls
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Stocked shelves to match planogram images and instructions.
Gym Cleaner
Exile Fitness
11.2022 - 03.2023
- Increased overall gym safety by quickly addressing any equipment malfunctions or broken items upon discovery.
- Assisted with special projects such as deep cleaning initiatives, painting, or minor repairs as needed to maintain a top-notch facility appearance.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Relocated gym equipment frequently, weighing over 100 pounds
Sales Associate
Journeys Shoes
06.2021 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Patterson Mill High School
85 Patterson Mill Rd05.2023
Skills
- Customer Service
- Positive Attitude
- Time management strength
- Adaptability and Dependability
- Flexible Schedule
- Willing to learn
Timeline
Grocery Stocker, Head Cashier
Sprouts Farmers Market Inc, Grocery
04.2023 - 09.2024
Gym Cleaner
Exile Fitness
11.2022 - 03.2023
Sales Associate
Journeys Shoes
06.2021 - 03.2023
High School Diploma -
Patterson Mill High School
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