JESSICA GARZA
Severn
Summary
Dedicated and compassionate Bilingual Medical Assistant with 18 years of experience providing high-quality clinical and administrative support in fast-paced healthcare settings. Fluent in English and Spanish, with a proven ability to communicate effectively with diverse patient populations. Skilled in patient care, medical documentation, appointment scheduling, and assisting with exams and procedures. Committed to improving patient experience through cultural sensitivity, accuracy, and efficiency. Demonstrates strong communication, teamwork, and problem-solving skills. Known for dependability, self-motivation, exceptional attention to detail, and effective time management capabilities.
Overview
15
15
years of professional experience
Work History
Cosmetic Plastic Surgery Post OP- MA
MIA Aesthetics
02.2025 - Current
- Completed charting on patient medical records
- Assisted with triaging patients
- Assisted with scheduling patients
- Ordered prescribed prescriptions
- Assisted with small procedures
- Worked with Co- workers as a team
- Demonstrated ability to manage multiple task while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Focused on learning new skills and staying updated with industry changes.
NCO
U.S. Army Reserve
08.2019 - Current
- I manage all activities in the work center for the Commander pertaining to my detachment;
- I serve as focal point for all matters pertaining to the mission and ensures mission accomplishment;
- Develops and maintains an effective training plan;
- Delegates responsibilities;
- Schedules work assignments and assigns tasks fairly and equitably;
- Ensures compliance with Safety requirements and the Commander's programs;
- Mentors all members and supports morale and professional growth;
- Recognizes and rewards achievement;
- Enforces discipline;
- Monitors and conserves resources
JUNIOR OPFOR
SKYBRIDGE TACTICAL LLC
05.2024 - 02.2025
- My duties include designing and executing tactical operations that mimic potential enemy strategies.
- Coordinated with training teams to deliver dynamic role-playing exercises.
- Worked flexible hours across night, weekend, and holiday shifts.
Health Aide
Audie L. Murphy Veterans Hospital
11.2020 - 02.2025
- I provide or assist with basic care or support under the direction of onsite licensed nursing staff such as vitals, glucose checks and EKGs.
- Perform duties such as monitoring of health status, feeding, bathing, dressing, grooming, toileting, or ambulation of patients in a health or nursing facility
- I was able to gain in experience in the following areas : ER, SICU, MICU, PACU, Med Surge, Rehab, Psych, Telemetry, Spinal
Training
U.S. Army Reserve
10.2019 - 07.2020
- Basic Soldier Combat training
Health Aide
Baptist Medical Center
04.2016 - 08.2019
- Provide or assist with basic care or support under the direction of onsite licensed nursing staff
- Perform duties such as monitoring of health status, feeding, bathing, dressing, grooming, toileting, or ambulation of patients in a health or nursing facility
- I worked in the Med Surg and Telemetry Unit
Medical Assistant / Front Desk Clerk
San Antonio Diagnostic Img.
05.2010 - 04.2016
- My responsibilities included; greeting and scheduling new and follow-up appointments for patients and visitors
- Bookkeeping, calling patients to remind them of appointments, answering and routing calls, making transactions
- Registering new patients and updating records, and keeping paperwork organized
- All while maintaining a calm and efficient work environment
Education
Counter Terrorism Studies - Counter Terrorism
American Military University
07.2026
GED - undefined
Northside Adult Learning Center
04.2016
Medical Asst. -
Southern Careers Institute
07.2007
Skills
- Military
- Bilingual
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Flexible and adaptable
- Friendly, positive attitude
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Organizational skills
Awards
- Army Military Outstanding Volunteer Service Medal -MOVSM
- Army Achievement Medal - AAM (X3)
- Army Commendation Medal - ARCOM
- Army Reserve Components Achievement Medal - ARCAM
Certifications
- Secret Clearance
- BLS/CPR
Timeline
Cosmetic Plastic Surgery Post OP- MA
MIA Aesthetics
02.2025 - Current
JUNIOR OPFOR
SKYBRIDGE TACTICAL LLC
05.2024 - 02.2025
Health Aide
Audie L. Murphy Veterans Hospital
11.2020 - 02.2025
Training
U.S. Army Reserve
10.2019 - 07.2020
NCO
U.S. Army Reserve
08.2019 - Current
Health Aide
Baptist Medical Center
04.2016 - 08.2019
Medical Assistant / Front Desk Clerk
San Antonio Diagnostic Img.
05.2010 - 04.2016
GED - undefined
Northside Adult Learning Center
Medical Asst. -
Southern Careers Institute
Counter Terrorism Studies - Counter Terrorism
American Military University
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