Jessica Keithley
Elkton
Summary
Dedicated Sales Associate and Server with exceptional people skills and a proven track record in customer satisfaction. Skilled in POS system operation and service prioritization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Sunsational Tanning Sun and Spa
Elkton
01.2024 - Current
- Assisted customers in selecting tanning products and services.
- Maintained the cleanliness and organization of tanning equipment and spa areas.
- Educated clients on safe tanning practices and skincare routines.
- Provided exceptional customer service to ensure client satisfaction.
Server
The View at Skipjack Cove
Georgetown
05.2025 - 09.2025
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Provided excellent customer service in a fast-paced dining environment.
Education
Bachelor of Science - Nursing
Salisbury University
Salisbury, Maryland, MD05-2028
Skills
- Excellent people skills
- POS system operation
- Exceptional customer service
- Service prioritization
- Communication and teamwork skills
Certification
CCMA Certification, National Healthcare Association, 2024
Accomplishments
Deans List at Salisbury University, 2024-Present
References
- Ami Parker, Longtime Employer, (302) 545-5712
- Megan Williams, Sunsational Tanning Manager, (443) 350-3722
- Andy Mussaw, Previous Boss, (443) 907-4771
Timeline
Server
The View at Skipjack Cove
05.2025 - 09.2025
Sales Associate
Sunsational Tanning Sun and Spa
01.2024 - Current
Bachelor of Science - Nursing
Salisbury University