Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Martell

Upper Marlboro

Summary

Dynamic Crew Trainer with proven skills in team leadership and customer service. Expertise in multitasking and organization ensures optimal staffing and service efficiency. Committed to training team members to enhance performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
Upper Marlboro
04.2024 - Current
  • Trained new crew members on food preparation and service procedures.
  • Assisted in scheduling shifts to maintain optimal staffing levels.
  • Provided support during peak hours to improve service efficiency.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.

Cashier and stocking

Ross Dress for Less
Clinton
08.2024 - 04.2025
  • Processed customer transactions quickly and accurately at retail checkout.
  • Collaborated with team members to restock shelves and manage inventory levels.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.

Education

ESL Program -

Washington University of Virginia
Annandale, VA
12-2025

High School Diploma -

Complejo Educativo Catolico San Jose
El Salvador
11-2018

Skills

  • Team leadership
  • Customer service
  • Food safety practices
  • Multitasking and organization
  • Team collaboration
  • Problem-solving
  • Multitasking Abilities

Languages

Spanish
Full Professional
English
Professional

Timeline

Cashier and stocking

Ross Dress for Less
08.2024 - 04.2025

Crew Trainer

McDonald's
04.2024 - Current

ESL Program -

Washington University of Virginia

High School Diploma -

Complejo Educativo Catolico San Jose
Jessica Martell