JESSICA MARTIN
Brooklyn
Summary
Detail-oriented professional with 14 years of experience in enhancing productivity and compliance across diverse business environments. Expertise in financial management and administrative processes, with strong analytical skills for data synthesis and insight generation. Experienced in conducting compliance audits, root cause analysis, and collaborating with cross-functional teams to identify improvement opportunities.
Overview
17
17
years of professional experience
Work History
Administrator-Accounting
Baltimore City Public School System
Baltimore
08.2024 - Current
- Supported budget management by processing invoices and tracking expenses.
- Monitored budget expenditures and prepared financial reports for review by management.
- Reviewed payroll records, credit card purchases, and invoicing for accuracy and compliance with company policies to prevent financial errors.
- Developed spreadsheets to track project progress, budgets and other related data.
- Developed and maintained databases for tracking projects, clients, and financial records.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Implemented filing systems to improve document retrieval and organization.
- Coordinated daily administrative tasks for efficient school operations.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Compiled data from multiple sources into reports for management review, ensuring comprehensive insights.
Budget Analyst
Johns Hopkins University
Baltimore
08.2023 - Current
- Initiated SAP transactions across all modules, including online payment requests and shopping carts.
- Monitored expenditures to enhance fiscal responsibility across university programs.
- Determined and tracked budget expenses with accuracy and transparency.
- Monitored compliance with approved budgets throughout the year.
- Analyzed budget reports to identify discrepancies, recommending corrective actions to ensure financial accuracy.
- Prepared monthly variance reports comparing actual results against planned targets.
- Collaborated with department heads to create annual operating budgets, aligning resources with program needs.
- Provided guidance on budgetary matters to senior management staff.
- Collaborated with teams to forecast financial needs for upcoming projects.
- Prepared detailed financial presentations for stakeholder meetings and reviews.
- Prepared invoices for sponsors and processed accounts receivable documents for checks/payments.
- Tracked documents from creation to payment while troubleshooting issues as they arose.
- Ensured all expenses met allowable and allocable criteria consistently.
- Completed monthly verification and reconciliation of non-salary expenses, including matching receipts to statements.
Fiscal Management Services – Payroll Specialist
Arc of Chesapeake
Annapolis
02.2023 - 09.2023
- Successfully support the operational productivity, regulatory compliance and risk management goals of the organization by serving as a resource and liaison between employees and HR business partners in managing payroll and onboarding activities.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Resourcefully process payroll for an employee population of 250+ with varying tax laws, requirements and employment types (Salaried, Hourly, Contract) with an emphasis on researching, responding and resolving all requests within 24 hours or less.
- Proactively analyze high volumes of confidential/sensitive data (time cards, pay rates, personnel files, etc.) to process payroll for personnel; effectively complete audits to ensure the accuracy of all information, ex: shift differentials, overtime and leave.
- Completed bi-weekly audits of confidential payroll data to ensure compliance with city/state tax laws, proactively identifying and resolving issues to mitigate penalties and regulatory risks.
- Proactively research, analyze and evaluate high volumes of sensitive data (legal documents, child support orders, credit garnishment) while interpreting applicable state laws to process wage garnishment orders to maintain regulatory compliance.
- Reviewed and analyzed high volumes of data and documents including child support garnishments, collections, W4s, W2s, pay slips, demographics, social security numbers, and home addresses while maintaining strict confidentiality.
- Acted as a resource for employees, 3rd party vendors, state court departments, and collections agencies to manage requests including garnishments, timesheet updates, tax election updates, termination payouts, and on-demand payments.
- Calculated retroactive pay adjustments and special payments.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Ensure compliance with state and federal payroll regulations consistently.
Budget Analyst
Johns Hopkins University
Baltimore
10.2021 - 06.2022
- Budget Specialist – Krieger School of Arts and Sciences
- Analyzed financial data and statements, including budget sheets, order sheets, check and credit card transactions, and expense reports to verify and authorize payments per organizational processes.
- Prepared monthly budgets ranging from $50K to $500K for Development and Communications department, ensuring accurate end-of-month statements to mitigate risks such as negative budget variances.
- Successfully contributed to the compliance, financial oversight, and quality assurance objectives of the Krieger School of Arts and Sciences and Department of Education by partnering with key stakeholders to manage several key financial processes.
- Accurately managed an average of $10K in accounts payable for the department across various vendor processes, including payments via phone, email, and vendor sites, with a focus on ensuring accuracy and proper reconciliation of all charges.
- Identified discrepancies in receipts, invoices, and purchase orders through account reconciliations, supporting accurate end-of-month reporting and resolving documented trends through root cause analysis.
- Effectively managed a wide variety of organizational reports, spreadsheets and documents while processing honoraria and reimbursement payments and department gifts from donors and alums; assisted with reporting to the development team.
- Cross-departmentally collaborated with other teams and key stakeholders to address and resolve questions or concerns about specific accounting transactions, department processes and procedures, account number research, and coding-related issues.
- Supported 30 employees in processing department requests, expense reports, online check requests, routine journal entries, and adjustments while ensuring compliance with protocols.
- Spearheaded a seamless transition to a remote working environment during COVID-19 by redesigning the data collection process; implemented a paperless process that required financial documents and data to be scanned into the internal system.
- Provided training sessions on budgeting tools and best practices for staff.
- Maintained current knowledge of accounting principles and government regulations.
- Analyzed budget reports to identify discrepancies and recommend corrective actions.
Office Manager – Career Center
Loyola University MD
Baltimore
05.2009 - 01.2014
- Successfully supported the operational efficiency goals of the Career Center by providing executive-level support to the leadership team in managing office finances, employee productivity, and student engagement.
- Oversaw administrative functions for 8 Executive Leadership team members, including expense reporting, calendar management, meeting preparation, correspondence drafting, and agenda development to ensure smooth operations.
- Oversaw financial reporting by analyzing budget sheets, timesheets, office expenditures, expense reports, credit card statements, and other financial data to complete reports and manage account reconciliation efforts for the department.
- Provide leadership and direct supervision to a staff of 10; independently processed bi-weekly payroll, created staff schedule, managed all facets of continuous employee training and onboarding, and completed quarterly performance appraisals.
- Strategically improved the onboarding and training process by creating a comprehensive employee manual that included resources for quick reference of front desk processes (appointment scheduling, phone etiquette, computer navigation, etc.).
- Independently managed and updated a confidential database for employee files while managing important updates, including payroll-related changes, performance appraisals, attendance data, and training updates.
- Developed and analyzed KPI reports that outlined operational productivity across the department, number of student appointments, and staff performance, which allowed leadership to make data-driven decisions regarding workflows, staffing, and training.
Education
High School Diploma -
Lake Clifton Eastern High
Baltimore, MD06-1995
Skills
- Budget management
- SAP transactions
- SAP transactions
- Financial forecasting
- Data analysis
- Expense tracking
- Detail orientation
- Financial compliance
SOFTWARE/TECHNOLOGICAL PROFICIENCY
SAP | Cognos | Costpoint | Deltek | Microsoft Office Suite | SharePoint | Microsoft Teams | Microsoft One Note | Google Workspace | Zoom
Timeline
Administrator-Accounting
Baltimore City Public School System
08.2024 - Current
Budget Analyst
Johns Hopkins University
08.2023 - Current
Fiscal Management Services – Payroll Specialist
Arc of Chesapeake
02.2023 - 09.2023
Budget Analyst
Johns Hopkins University
10.2021 - 06.2022
Office Manager – Career Center
Loyola University MD
05.2009 - 01.2014
High School Diploma -
Lake Clifton Eastern High