Jessica Michels
Cumberland
Summary
Highly skilled bartending and bar management professional with over 10 years of experience in high-volume, fast-paced environments. Proven leader trusted with bar operations, cash management, staff training, and shift supervision. Known for exceptional guest service, efficiency under pressure, and maintaining a clean, organized, and profitable bar. Seeking to bring strong bartending expertise and hands-on management experience to the Wills Hotel.
Overview
7
7
years of professional experience
Work History
Lead Bartender / Assistant Manager
Uncle Jack’s
Cumberland, MD
- Current
- Lead bartender in a busy, high-volume environment, consistently delivering excellent service and quality beverages.
- Trusted with full opening and closing responsibilities, including cash handling, drawer reconciliation, and securing the restaurant.
- Supervise shifts and support daily bar operations to ensure smooth, efficient service.
- Train and mentor new staff on bar procedures, POS systems, and customer service standards.
- Maintain bar inventory, cleanliness, and organization to meet operational and safety standards.
Line Cook / Prep Cook
Allegany County HRDC
Cumberland, M
01.2023 - 05.2023
- Prepared and packaged meals for Meals on Wheels and after-school programs.
- Assisted with food prep, portion control, and kitchen sanitation in compliance with safety guidelines.
Cook / Cashier
White Oaks Bowling Alley
Cumberland, MD
02.2022 - 08.2022
- Took customer orders, handled payments, and provided friendly, efficient service.
- Prepared food during peak hours while maintaining cleanliness and organization.
Deli Associate (Workforce Training Program)
Martin’s Food Market
Cumberland, MD
01.2019 - 09.2019
- Assisted customers with orders, food preparation, and service.
- Completed workforce training through Allegany College focused on professional skill development.
Education
High School Diploma -
Middletown High School
Middletown, MarylandSkills
- Bartending & Craft Mixology
- Bar & Shift Management
- Cash Handling & POS Systems
- Guest Experience & Customer Retention
- Staff Training & Leadership
- Inventory, Stocking & Organization
- Opening & Closing Procedures
- Multitasking in High-Volume Settings
ADDITIONAL STRENGTHS
- Over a decade of bartending experience
- Reliable, organized, and detail-oriented
- Comfortable leading teams and managing busy shifts
COVER LETTER
- Jessica Michels
- Cumberland, MD
- 681-379-2455
- Michelsjessica72@gmail.com
- Date: February 3, 2026
- Hiring Manager
- Wills Hotel
- Dear Hiring Manager
- I am writing to express my interest in the bartending and bar management position at the Wills Hotel. With over ten years of experience in bartending and bar operations, I bring a strong blend of technical skill, leadership, and a genuine passion for delivering exceptional guest experiences.
- In my current role as Lead Bartender at Uncle Jack’s in Cumberland, I am trusted with full bar operations in a fast-paced, high-volume setting. My responsibilities include opening and closing the restaurant, cash management and POS systems, inventory control, staff training, and shift supervision. I take pride in running an efficient bar while maintaining high service standards and a welcoming atmosphere for guests.
- What sets me apart is my ability to balance expert bartending with hands-on management. I understand how a well-run bar contributes to guest satisfaction, revenue, and the overall reputation of a hotel. I am comfortable leading during high-pressure shifts, supporting team success, and ensuring consistency in both service and beverage quality.
- I would welcome the opportunity to bring my experience, reliability, and strong work ethic to the Wills Hotel. I am confident my background in bartending and bar management would make a positive contribution to your team.
- Thank you for your time and consideration. I look forward to the opportunity to discuss my qualifications further.
- Sincerely
Timeline
Line Cook / Prep Cook
Allegany County HRDC
01.2023 - 05.2023
Cook / Cashier
White Oaks Bowling Alley
02.2022 - 08.2022
Deli Associate (Workforce Training Program)
Martin’s Food Market
01.2019 - 09.2019
Lead Bartender / Assistant Manager
Uncle Jack’s
- Current
High School Diploma -
Middletown High School