Jessica Moorman
Indian Head
Summary
Friendly and dedicated customer service professional with over 2 years of experience in fast-paced retail and service environments. Skilled in handling transactions, addressing customer inquiries, and maintaining a clean and organized workspace. Committed to providing a positive customer experience and supporting team success.
My love for animals is the biggest thing. Ive worked for kennels, rescues and dog daycares. I also have grooming experience. Im looking to get back into following my career choice as a vet tech 🐾
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise.
Diligent and hardworking professional dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise and basic care.
Wellness-focused Animal Caretaker with full complement of skills in feeding, grooming and exercising animals. Talented in delivering routine care and specific treatments meeting animals' needs. Organized in maintaining schedules and staying on top of daily checklists.
Compassionate and experienced animal caretaker with background in providing care for diverse species in both shelter and veterinary settings. Skilled in delivering daily needs, medical support, and behavioral training to ensure well-being of animals. Demonstrated ability to manage multiple tasks efficiently while fostering positive environments for animals under care. Contributed to improving adoption rates through effective socialization techniques and health care management.
Overview
16
16
years of professional experience
4045
4045
years of post-secondary education
1
1
Certification
Work History
Dog Bather/Groomer
Bark of the Town
La Plata
04.2025 - Current
- Bathing, Blow Drying, Clipping nails, shaving paw pads.
- Cleaning and sanitizing areas as needed
Housekeeper
Navy Exchange
Dahlgren
10.2025 - 03.2026
- Maintained cleanliness in residential and commercial spaces daily.
- Managed laundry services including washing, drying, and folding linens.
- Organized cleaning supplies and equipment for efficient access and use.
Assistant Manager
Cold Stone Creamery
La Plata
06.2024 - 11.2024
- Assisting store manager
- Cashier
- Cake decorating
- Ice cream making
- Taking orders and customer service
- Overseeing employees
- Closing the store and opening
Bartender
Scott's Bar ll
Welcome Acres
08.2022 - 01.2024
- Provided fast paced and accurate customer service.
- Trained multiple employees drink orders and POS transactions.
- Accurately handled cash and credit card payments.
- Multitasked making several orders while taking payments.
Plumbing Apprentice/Helper
O'Connor Plumbing & Heating
Frederick
05.2023 - 10.2023
- 1. Drain Division
- 2. Running snakes, cables and cameras
- 3. Handing tools and heavy equipment
- 4. Learning to identify issues and jobs
- 5. Residential and commercial plumbing
Dog Attendant
Paw Prints Animal Hospital
Waldorf
06.2019 - 08.2022
- Provided daily care, feeding, walking, and cleaning for dogs and cats.
- Assisted veterinarians by running animals to exam rooms.
- Administered medications and observed animals for signs of illness.
- Gained knowledge in basic veterinary medication and common animal illnesses.
Housekeeper
Clean It Is
White Plains
09.2017 - 07.2019
- Performed residential cleaning duties, including vacuuming, dusting, and general housekeeping.
Store Clerk
Ollie's Bar & Grill
La Plata
03.2016 - 08.2017
- Handled money and customer transactions.
- Restocked merchandise and provided drive-up service.
Dog Walker / Pet Sitter / Kennel Technician
The Playful Pup
Waldorf
08.2015 - 11.2015
- Fed, walked, and cared for dogs in a kennel environment.
- Cleaned kennels and maintained playroom hygiene.
- Provided overnight care as needed.
Cashier / Deli Associate
Wawa
La Plata
07.2015 - 09.2015
- Managed food preparation, cash handling, and customer service.
- Stocked shelves, sanitized work areas, and served at the coffee and food bar.
Babysitter/Nanny
Self Employed
Nanjemoy
01.2010 - 01.2014
- Babysitting children of different age groups.
- Mostly family or close friends children.
- Experience in childcare, school work help and driving to and from activity's.
Education
Veterinary Medicine -
College of Southern Maryland
La Plata, MDVeterinary Assistant Program (GED) -
College of Southern Maryland (CSM)
La Plata, MDSkills
- Preventive health (patient care)
- Kennel experience
- Making change
- Clothing store experience
- Organizational skills
- Veterinary pathology
- Cash handling
- Cocktail experience
- Vaccination administration
- Typing
- Veterinary client education
- Childcare & Caregiving
- Microsoft Outlook
- Companion animal handling
- Veterinary technician experience
- Retail sales - Retail sales experience (6-10 years)
- Writing skills
- POS (5 years)
- Phone etiquette
- Animal handling
- Electronics store experience
- Quality assurance within food and beverage industry
- Van driving
- Housekeeping
- Sanitation
- Food safety
- Computer literacy
- Depositing cash
- Intake
- Climbing
- Retail management
- Veterinary assistant experience
- Phone communication
- Greeting customers
- Veterinary analgesia
- Veterinary anesthesia
- Computer operation
- Basic Veterinary Knowledge
- Animal Care & Handling
- Veterinary diagnostic testing
- Complaint handling
- Serving
- Hospital experience
- Bartending
- Sanitation procedures
- Animal watering
- Customer Service
- Pet Sitting & Dog Walking
- Convenience store experience
- Google Docs
- Multitasking
- Analysis skills
- Warehouse experience
- Administrative experience
- Microsoft Teams
- Front desk
- Stocking
- Time management
- Restaurant experience (2 years)
- Balancing cash drawers
- Bookstore experience
- Animal disease prevention
- Animal behavior
- POS systems
- Customer inquiry handling
- Data entry
- Efficiency
- Outdoor work
- Calendar management
- Managing patient records
- Managing hospitality teams
- Appointment scheduling
- Math
- Kennel Maintenance
- Animal feeding
- Veterinary administrative support - Veterinary administrative support experience (1-2 years)
- Basic math (5 years)
- Microsoft Excel
- Microsoft Word
- Medication administration
- Aggressive animal handling
- Service technician experience
- Blood sampling
- Team Collaboration
- Patient care
- Animal enclosure cleaning
- Organization
- Occupational safety regulation compliance
Certification
- Vet Assistant, 06/01/23, Received my certificate For veterinary assistant in 2023.
- DOT, 04/01/27
- Approved Veterinary Assistant (AVA)
- Food Handler Certification
- Driver's License
- ServSafe
- Non-CDL Class C
Timeline
Housekeeper
Navy Exchange
10.2025 - 03.2026
Dog Bather/Groomer
Bark of the Town
04.2025 - Current
Assistant Manager
Cold Stone Creamery
06.2024 - 11.2024
Plumbing Apprentice/Helper
O'Connor Plumbing & Heating
05.2023 - 10.2023
Bartender
Scott's Bar ll
08.2022 - 01.2024
Dog Attendant
Paw Prints Animal Hospital
06.2019 - 08.2022
Housekeeper
Clean It Is
09.2017 - 07.2019
Store Clerk
Ollie's Bar & Grill
03.2016 - 08.2017
Dog Walker / Pet Sitter / Kennel Technician
The Playful Pup
08.2015 - 11.2015
Cashier / Deli Associate
Wawa
07.2015 - 09.2015
Babysitter/Nanny
Self Employed
01.2010 - 01.2014
Veterinary Medicine -
College of Southern Maryland
Veterinary Assistant Program (GED) -
College of Southern Maryland (CSM)