- Music
- I have a passion for photography and editing photos
- Acting and Theater
- Creative Writing
Jessica Myles
Laurel
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist
Beyond Flawless Hair Salon
06.2017 - 10.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
Sales Associate
Claires Stores Inc
06.2018 - 08.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved perfect attendance and on-time record.
- Prepared large cash deposits with zero discrepancies.
- Increased sales by offering advice on purchases and promoting additional products.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Increased average daily sales by 30%
Education
Bachelor of Arts - English Language and Literature
Bowie State University
Bowie, MD12.2026
High School Diploma - undefined
Reservoir High School
Fulton, MD05.2018
Skills
- Sales trends
- Stocking and replenishing
- Multi-tasking strength
- Professional demeanor
- Cash register operation
- Cash Handling
- Relationship building
- Exceptional customer service
- Time management
- Organization skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- Schedule management
- Calendar management
- Performance improvement
- Security awareness
- Supply management
Interests
Timeline
Sales Associate
Claires Stores Inc
06.2018 - 08.2018
Receptionist
Beyond Flawless Hair Salon
06.2017 - 10.2019
High School Diploma - undefined
Reservoir High School
Bachelor of Arts - English Language and Literature
Bowie State University
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