Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Quick

Germantown

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

1
1
year of professional experience

Work History

Receptionist

Sharkeys Cuts for Kids
07.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Sales Associate

UGG Outlet
10.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Science -

Montgomery College
Rockville, MD
05-2027

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling appointments
  • Phone etiquette
  • Reception desk management
  • Multitasking
  • Time management abilities

Timeline

Receptionist

Sharkeys Cuts for Kids
07.2024 - Current

Sales Associate

UGG Outlet
10.2023 - 01.2024

Bachelor of Science -

Montgomery College

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Jessica Quick