Jessica SANCHEZ
Rockville
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Holy Cross Hospital - Health Partners
Silver Spring
05.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected samples from patients for laboratory testing purposes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Performed basic laboratory tests such as urinalysis and blood glucose levels
- Processed medication prior authorizations through CoverMyMeds and Epic.
- Handled insurance documentation for physician.
- Communicated lab results to patients.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Registrar
Holy Cross Hospital - Holy Cross Health Center
Silver Spring
03.2020 - 01.2021
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Signed for packages, recorded deliveries and distributed to personnel.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education
High School Diploma -
Albert Einstein High School
Kensington, Maryland05-2014
Skills
- Laboratory testing
- Vital signs monitoring
- Medication management
- Insurance processing
- Telehealth coordination
- Certified in basic life support (BLS)
- Electrocardiography (EKG)
- Restocking lab supplies
- OB/GYN procedures
- Customer service
- Organizational skills
- Time management
- Insurance claims
Certification
- Clinical Medical Assistant
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Medical Assistant
Holy Cross Hospital - Health Partners
05.2023 - Current
Registrar
Holy Cross Hospital - Holy Cross Health Center
03.2020 - 01.2021
High School Diploma -
Albert Einstein High School
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