Jessica Warner
Smithsburg
Summary
Detail-oriented medical assistant skilled in supporting healthcare providers and enhancing patient experiences. Expertise in compliance and effective communication, contributing to streamlined operations and improved patient outcomes. I am self-motivated, with the capability to learn at a very fast pace. I am very motivated, and I want to gain the experience and knowledge to excel in a company. I am very flexible, and willing to take on any new challenges.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Certified Medical Assistant
Capital Women's Care
Frederick
12.2017 - 09.2019
- Assisted in patient intake and medical history documentation.
- Prepared examination rooms for patient visits and procedures.
- Supported providers during examinations and minor procedures.
- Educated patients on treatment plans and medication instructions.
- Collected and processed lab specimens for testing accurately.
- Maintained medical records and ensured compliance with regulations.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for Sexually Transmitted Diseases, Urinary Tract Infections or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Certified Medical Assistant
Simmonds, Martin, & Helmbrecht
Damascus
08.2013 - 11.2017
- Assisted in patient intake and medical history documentation.
- Prepared examination rooms for patient visits and procedures.
- Supported providers during examinations and minor procedures.
- Collected and processed lab specimens for testing accurately.
- Maintained medical records and ensured compliance with regulations.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Entered, updated and verified each patient information to our NextGen clinical database (EPM then Athena) on a daily basis.
- I communicated with staff members, management, and providers on a daily basis using Microsoft Outlook and our six-line phone system.
- Filled out patient disability forms to be completed and send to proper destinations to ensure patient care and detail oriented to provide best customer service.
- Collected urine samples from patients STD testing, Urinary Tract Infections or pregnancy tests when necessary.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor gynecological surgical procedures.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Merchandising Execution Associate
The Home Depot Inc
Frederick
10.2009 - 08.2013
- Coordinated planogram resets to optimize product placement and visibility.
- Executed inventory management procedures to maintain stock levels and accuracy.
- Assisted in merchandising displays to enhance customer engagement and store aesthetics.
- Monitored compliance with company standards for product presentation and signage.
- Collaborated with team members to ensure timely completion of project deadlines.
- Trained new associates on merchandising processes and best practices.
- Communicated effectively with store management regarding inventory needs and updates.
- Adhered strictly to safety protocols when handling heavy equipment or hazardous materials.
- Collaborated with vendors to coordinate delivery schedules and minimize out-of-stocks.
- Maintained accurate records of all merchandising activities within assigned stores.
- Organized promotional campaigns using POS systems, digital signage, and other tools.
- Ensured all products were properly labeled according to company guidelines.
- Developed and implemented merchandising strategies to ensure efficient product placement in store.
- Created detailed reports on merchandise performance, including recommendations for improvement.
- Executed pricing changes according to company guidelines.
Education
Currently In Substance Abuse Counselor A.A.S. - Substance Abuse Counselor
Hagerstown Community College
Hagerstown, MDSkills
- Patient care
- Client education
- Medical documentation
- Laboratory procedures
- Compliance adherence
- Healthcare communication
- Certified in Microsoft Word, Excel, Outlook and Power Point
- Computer literate with excelled typing speed
- Organized, self-motivated, positive attitude
- Great at multi-tasking
- Detailed oriented
Certification
CMA
Timeline
Certified Medical Assistant
Capital Women's Care
12.2017 - 09.2019
Certified Medical Assistant
Simmonds, Martin, & Helmbrecht
08.2013 - 11.2017
Merchandising Execution Associate
The Home Depot Inc
10.2009 - 08.2013
Currently In Substance Abuse Counselor A.A.S. - Substance Abuse Counselor
Hagerstown Community College