Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wheaton

Rockville,MD

Summary

Dynamic professional with a robust background in management, customer service, procurement, and technical operations. Proven expertise in leading teams, resolving complex customer issues, and optimizing processes while mastering specialized technical skills under pressure. Recognized for exceptional adaptability, quick learning capabilities, and a steadfast commitment to people and operational excellence. Eager to leverage a diverse skill set in a new career opportunity that fosters growth, delivers long-term value, and supports strategic objectives.

Overview

11
11
years of professional experience

Work History

Acquisitions Editor

Santa Fe Writers' Project
08.2019 - Current
  • Manage all staff associated with acquisitions of new titles for a traditional, globally distributed press.
  • Responsible for evaluating all aspects of the marketing and sales potential of manuscripts received from major agencies and unsolicited submissions.
  • Work directly with book authors and editors to develop content, solicit manuscripts, follow up on inquiries, and liaise with developmental and copy editors of all draft manuscripts.
  • Review content and structure of all revised, completed manuscripts to ensure fulfillment of editorial requests and to make final recommendations regarding product suitability.
  • Conducted monthly evaluations of 100+ manuscripts, identifying high-potential works and supporting strategic publishing decisions.

Procurement Specialist

Marriott Bethesda Downtown at HQ
03.2023 - 04.2025
  • Established and maintained strong relationships with vendors and suppliers of ingredients, packaging, and kitchen equipment, negotiating contracts, pricing, and delivery terms to ensure the best value.
  • Consistently reduced food costs through strategic procurement and by identifying cost-saving opportunities across multiple categories.
  • Maintained accurate records, handled invoicing, and ensured supplier contracts were within budget.
  • Managed purchasing and budgeting, consistently coming in 2–4% under budget and reversing a year-long trend of overages.
  • Played a key role in introducing sustainable practices that improved product quality while reducing environmental impact.
  • Coordinated delivery schedules and managed logistics to ensure timely and reliable deliveries, handling any issues related to delays or discrepancies in shipments.

Assistant General Manager / Beverage Director

Mussel Bar & Grill
03.2015 - 08.2019
  • Optimized bar inventory and supply management, significantly reducing COGS while enhancing the variety and quality of offerings.
  • Spearheaded the creation of promotional strategies and marketing campaigns, driving sales growth and customer engagement.
  • Developed sales reports and other performance data to gauge productivity and achieve sales goals.
  • In partnership with breweries and vendors, efficiently expanded an extensive craft and Belgian beer menu of over 200 different brews while improving cost and sales.
  • Led comprehensive staff oversight, handling recruitment, training, scheduling, and personnel concerns.

Education

Some College (No Degree) - Environmental Biology

Western Washington University
Bellingham, WA

Skills

  • CRM & Sales Technology Proficiency

  • Project Coordination & Logistics

  • Budgeting & Financial Reporting

  • Compliance & Documentation

  • Sales Strategy & Client Relationship Management

  • Inventory Management Strategy

  • Training & Development

  • Customer Support & Call Center Expertise

  • Food and Beverage Management

  • Complaint resolution

  • Escalation management

  • Membership renewals

Timeline

Procurement Specialist

Marriott Bethesda Downtown at HQ
03.2023 - 04.2025

Acquisitions Editor

Santa Fe Writers' Project
08.2019 - Current

Assistant General Manager / Beverage Director

Mussel Bar & Grill
03.2015 - 08.2019

Some College (No Degree) - Environmental Biology

Western Washington University

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Jessica Wheaton