Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Blankson

6918 Scotch Dr

Summary

Knowledgeable Teacher with proven track record of fostering positive learning environment. Demonstrated ability to develop engaging lesson plans that cater to diverse student needs. Expertise in classroom management and student assessment, ensuring continuous academic growth. with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier Team Lead, Selling Floor Associate

Burlington Coat Factory Department Store
06.2017 - 01.2019
  • Assisted customers by answering questions and fulfilling requests.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Processed both cash and card purchases and returns.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Dispatcher Clerk, Administrator Assistant

PG Towing And Recovery
01.2019 - 07.2020
  • Managed high-stress situations, prioritizing tasks to maintain optimal productivity levels in a fast-paced environment.
  • Trained new employees on established procedures, providing ongoing mentorship for their continued growth and success within the company.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Ensured compliance with federal and state regulations, maintaining impeccable record-keeping practices.
  • Developed comprehensive filing system that significantly improved document retrieval times.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Lead Preschool Teacher

E and V Child Care Center
12.2022 - 05.2023
  • Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
  • Supported the social-emotional development of students by implementing lessons on empathy, communication skills, and conflict resolution.
  • Managed classroom materials efficiently, ensuring availability of necessary resources for daily activities and reducing waste.
  • Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education.
  • Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.
  • Mentored new educators on effective teaching strategies, contributing to their professional development and success in the classroom.
  • Provided support for children with special needs or behavioral challenges, implementing personalized accommodations to promote inclusivity within the classroom setting.
  • Developed a comprehensive assessment system to track preschoolers'' progress in key developmental areas, using data-driven instruction to tailor lesson plans accordingly.
  • Developed weekly lesson plans and activities to engage children and promote learning.

Lead Teacher, Three-Year-Olds Classroom

Alphabets Montessori School
06.2023 - 04.2024
  • Encouraged independent problem-solving skills through inquiry-based learning opportunities.
  • Utilized differentiated instruction techniques to accommodate diverse student needs and learning styles.
  • Established clear expectations for behavior, leading to increased focus during instructional time.
  • Implemented effective classroom management strategies, maintaining a well-disciplined and focused learning atmosphere.
  • Promoted early literacy skills by integrating phonics-based activities into daily routines.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Lead Teacher, Two-Year-Olds Classroom

The Learning Express Child Care Center
04.2024 - 04.2025
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication.
  • Enhanced children''s cognitive development by implementing age-appropriate and stimulating activities.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.

Education

High School Diploma -

Hammond High School
Columbia, MD
05-2017

Skills

  • Creative teaching
  • Safety procedures
  • Positive reinforcement
  • Relationship building
  • Call center experience
  • Early childhood education
  • Customer service
  • Verbal communication
  • Health and safety
  • Record keeping
  • Data entry
  • Critical thinking
  • Microsoft Excel
  • Payment processing

Certification

*ADA

*CPR

* Basic Health and Breastfeeding

*9 Hour Communication

Timeline

Lead Teacher, Two-Year-Olds Classroom

The Learning Express Child Care Center
04.2024 - 04.2025

Lead Teacher, Three-Year-Olds Classroom

Alphabets Montessori School
06.2023 - 04.2024

Lead Preschool Teacher

E and V Child Care Center
12.2022 - 05.2023

Dispatcher Clerk, Administrator Assistant

PG Towing And Recovery
01.2019 - 07.2020

Cashier Team Lead, Selling Floor Associate

Burlington Coat Factory Department Store
06.2017 - 01.2019

High School Diploma -

Hammond High School

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Jessica Blankson