Jewelisa Rivera-Dejesus
Salisbury
Summary
I am a strong minded and motivated individual who is ready to take on new challenges and opportunities. I am eager to learn new skills, grow professionally, and gain valuable experience. I am adaptable, hardworking, and committed to improving myself while contributing positively to any team. My goal is to continue building my skills and creating a succesful future through dedication and continuous growth.
Overview
5
5
years of professional experience
Work History
Shift Manager
Mcdonalds
Zanesville, OH
01.2023 - 05.2025
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Resolved customer complaints professionally, maintaining high satisfaction ratings and brand loyalty.
- Enforced compliance with health and safety regulations, promoting a safe work environment for all employees.
- Collaborated with management to develop staffing schedules aligned with business needs and labor costs.
Shift Manager
Tiki Bowls
Allentown, PA
06.2025 - 08.2026
- Coordinated merchandise flow from distribution centers to sales floors, ensuring timely availability of products.
- Assisted in inventory management, tracking stock levels and conducting regular counts for accuracy.
- Supported store operations by executing visual merchandising standards, enhancing customer shopping experience.
- Collaborated with team members to optimize store layout, driving improved customer traffic and engagement.
Coordinator
TJ Maxx, TJX Companies
Zanesville, OH
04.2021 - 11.2022
- Coordinated merchandise flow from distribution centers to sales floors, ensuring timely availability of products.
- Assisted in inventory management, tracking stock levels and conducting regular counts for accuracy.
- Supported store operations by executing visual merchandising standards, enhancing customer shopping experience.
- Collaborated with team members to optimize store layout, driving improved customer traffic and engagement.
Education
High School Diploma -
Zanesville High School
Zanesville, OH05-2023
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Handling customer complaints
- Energetic and enthusiastic
- Staff training and onboarding
Timeline
Shift Manager
Tiki Bowls
06.2025 - 08.2026
Shift Manager
Mcdonalds
01.2023 - 05.2025
Coordinator
TJ Maxx, TJX Companies
04.2021 - 11.2022
High School Diploma -
Zanesville High School