Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Spangenburg

North East,MD

Summary

Dynamic professional with proven expertise in team leadership and inventory management. Successfully enhanced customer engagement and operational compliance through strategic process improvements and attention to detail. Adept at training staff and ensuring financial accuracy, driving productivity and satisfaction in fast-paced environments. Committed to fostering collaboration and achieving organizational goals.

Overview

10
10
years of professional experience

Work History

Department Supervisor

Lowe's Home Improvement
04.2020 - Current
  • Supervised daily operations, ensuring compliance with safety and operational standards.
  • Trained and mentored staff, promoting professional development and adherence to company policies.
  • Implemented inventory management strategies, optimizing stock levels and reducing waste.
  • Analyzed sales data to drive merchandising decisions, improving product placement and customer engagement.
  • Developed process improvements that streamlined operations, resulting in enhanced productivity and customer satisfaction.
  • Handled cash register, returns, and refunds.

Camping Services Assistant

Boy Scouts of America, New Birth of Freedom Council
01.2020 - 03.2020
  • Applied received payments to outstanding account balances for reservations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.

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Substitute Teacher

Substitute Teacher Service
11.2015 - 01.2020
  • Implemented lesson plans and adapted instruction based on student needs.
  • Managed classroom behavior to foster a positive learning environment.
  • Collaborated with teachers to ensure continuity of educational objectives.
  • Utilized diverse teaching methods to engage students effectively.

Seasonal Business Manager

Boy Scouts of America, New Birth of Freedom Council
05.2018 - 08.2019
  • Managed budgeting processes, ensuring financial accuracy and resource allocation for various initiatives.
  • Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
  • Optimized inventory management, reducing waste and ensuring availability of key products.
  • Applied received payments to customer accounts for outstanding balances.

Education

Bachelor of Science - Secondary Education - Mathematics

Millersville University of Pennsylvania
Millersville, PA
05-2015

Skills

  • Team leadership
  • Staff training
  • Inventory management
  • Operational compliance
  • Customer engagement
  • Cash handling
  • Financial accuracy
  • Team collaboration
  • Effective communication

Timeline

Department Supervisor

Lowe's Home Improvement
04.2020 - Current

Camping Services Assistant

Boy Scouts of America, New Birth of Freedom Council
01.2020 - 03.2020

Seasonal Business Manager

Boy Scouts of America, New Birth of Freedom Council
05.2018 - 08.2019

Substitute Teacher

Substitute Teacher Service
11.2015 - 01.2020

Bachelor of Science - Secondary Education - Mathematics

Millersville University of Pennsylvania
Jill Spangenburg