Jodi Durning
Hagerstown
Summary
Exploring Full-time opportunities in the healthcare & education fields that allow me to grow & advance within my position.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Meritus Robinwood Orthopedics
Hagerstown, MD
09.2024 - Current
Front Desk Registration
Insurance Authorizations
Workers Compensation & MVA Authorizations
Charting
Scanning various documents
Assisting with Medical Records documents
Front Office Check In
Capital Women's Care
03.2017 - 09.2024
- Scheduling patient appointments for Hagerstown & Westminster Divisions. Scheduling Mammograms for Hagerstown Division at The Women's Center At Progressive.
- Tasking patient messages to the appropriate parties, assisting with patient recalls.
- Scanning & faxing documents.
- Checking patients in using Clearwave software & NextGen. Ensuring that patients demographics & insurances are entered correctly & active. Collection of copayments & patient balances.
- Checking patients out using NextGen & scheduling upcoming appointments.
- Assisting with opening duties & closing duties. Assisting with Kiosk batch posting at the end of the day.
Office Secretary
Meritus Pediatric & Adult Medicine
02.2016 - 03.2017
- Scheduling patient appointments using All Scripts PM
- Tasking patient messages to the appropriate parties
- Scanning & faxing documents
- Checking patients in & out
- Assisting with closing duties
Sterile Processing Technician
Meritus Medical Center
08.2010 - 02.2016
- Cleaning, disinfecting, assembling of surgical instrumentation.
- Sterilization of surgical instrumentation
- Assembly of case carts for daily scheduled cases & additional cases for the Operating Room.
- Filling supply order request for hospital wide departments.
- Assisting with surgical inventory & surgical cores.
- Assisting with lead duties.
Education
Office Technology Courses & Medical Assisting Courses
Hagerstown Community College
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- Patient registration
- Microsoft office
- HIPAA compliance
- Appointment setting
- Insurance verification
- HIPAA guidelines
- Appointment management
- Payment collection
- Reminder calls
- Patient relations
AWARDS AND ACKNOWLEDGEMENTS
Good Catch Award, Excellent Customer Service Skills, Team Player, Medical Assisting Externship
Timeline
Medical Receptionist
Meritus Robinwood Orthopedics
09.2024 - Current
Front Office Check In
Capital Women's Care
03.2017 - 09.2024
Office Secretary
Meritus Pediatric & Adult Medicine
02.2016 - 03.2017
Sterile Processing Technician
Meritus Medical Center
08.2010 - 02.2016
Office Technology Courses & Medical Assisting Courses
Hagerstown Community College