Joe N. Milligan
Baltimore
Summary
Dynamic Principal Solutions Architect with extensive experience at Cloudtech, driving cloud transformation and delivering impactful workshops that secured major client contracts. Proficient in AWS technologies and advisory design, I excel in strategic planning and collaboration, enhancing sales processes and achieving a 40% increase in close rates.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Principal Solutions Architect
Cloudtech
09.2023 - Current
- Member of the engineering team and was utilized/valued as an advisor to the leadership team around sales and marketing
- Transformation Consultation Workshop – was the architect and delivered this workshop which focused on the transformation required to facilitate an organization;s deeper journey into the cloud
- This workshop focused on the key pillars of the AWS Well Architected Framework
- This workshop led to Cloudtech’s largest client contract to date
- Cloud Readiness Assessment – Architected and delivered this assessment which summarized an organizations’ ability to transform, adopt, or modernize their current infrastructure and/or services utilizing AWS technologies
- This assessment led to Cloudtech’s first client contract
- Pre-Sales Webinar – Developed and recorded a webinar to help/support the sales team in engaging and evaluating potential AWS clients
- The webinar provided sales with a blueprint to which increased their sales close rate by 40%
Senior Cloud Infrastructure Architect
AWS
04.2017 - 07.2023
- Member of AWS Professional Services team, which helped clients migrate on-premises workloads to the Cloud
- Coordinated and developed a self-service VDI solution that allowed a Financial Company to migrate from their legacy VDI solution (VMWare), globally supporting 5,000 customers to Amazon Workspaces
- The Financial Company went from a 3-day manual VDI provisioning process to a fully automated zero-touch provisioning process which took less than an hour
- In addition, the Financial Company became an AWS public reference-able customer
- Delivered an automated, reusable Landing Zone framework for a Pharmaceutical Company, using CloudFormation, to support migrating their on-premises applications
- In addition, delivered a customized solution to provide fine-grain access and control provisioning of AWS resources using the AWS Service Catalog
- This work was part of a larger effort contributing to a 5-year consulting contract extension for $66M with an expected 25% annual growth in AWS business
- In addition, the Pharmaceutical Company became an AWS public reference-able customer
- Conducted an operational gap analysis for a Pharmaceutical Company with a change management heat map, identifying the impact on their people, processes, and technology based on the current and future states
- Developed an operational readiness migration plan which exceeded their functional compliance requirements
- Designed and developed AWS preventive, detective, corrective, and remediation best practices solutions to meet a Financial Company’s security compliance certification for their AWS Landing Zone
- In addition, delivered a customized solution to provide fine-grain access and control provisioning of AWS resources using the AWS Service Catalog
- The work was part of a larger effort that generated over $10 million in additional contract work from the Financial Company
- Conducted an AWS cost and operational optimization analysis and generated an executive summary for a Financial Company, which was presented to the CTO
- The recommendations led to significant cost savings and provided them with best practices to ensure cost would be optimized
- Mentored and provided leadership growth advice to several AWS colleagues and guided 5 people resulting in promotions
- Acknowledged as a technical book reviewer and contributor in an AWS security book published by O’Reilly Media
Entrepreneur (Consultant/Business Development)
Net Source Partners
01.1996 - 01.2016
- Company Overview: Co-founded NetSource Partners, which is a software engineering firm with decades of experience developing large-scale online and operational systems for Fortune 500, mid-sized companies
- Was responsible for establishing corp-to-corp relations with companies like State Farm Insurance and New Jersey Manufacturers
- Also, was responsible for writing Statement of Works (SOWs) and responding to Request For Proposals (RFPs)
- In addition, established consulting partnerships with Hewlett-Packard (HP) and Computer Associates (CA) which was an extension of their professional services organizations
- Co-founded NetSource Partners, which is a software engineering firm with decades of experience developing large-scale online and operational systems for Fortune 500, mid-sized companies
NetSource Partners Consultant
New Jersey Manufacturers (NJM)
- Designed and developed a Unix shell script to populate their ITIL Configuration Management Database (CMDB) with network configuration item data (Networks, Segments, Switches, Routers, and Servers)
- Designed and developed a change management process based on ITIL best practices to support their business needs which helped to reduce the number of incidents by 50z%
NetSource Partners Consultant
Roche Pharmaceuticals
- Facilitated meetings to create FDA Good Practice (GxP) qualification and validation documentation (over 30 documents) based on FDA pharmaceutical global regulations for the Enterprise Monitoring Systems (EMS) in North America
- This documentation included detailed requirements, architecture, design, and user acceptance test information
NetSource Partners Consultant
State Farm Insurance
- Provided guidance and participated in developing standards for managing various systems (using OVO 6.0 and developing supporting Perl and shell scripts) for one of their large-scale networks, which contained over 20,000 managed nodes (Windows NT/2000, Unix, AIX, and Novell)
Member of Technical Staff - Employee
AT&T
- Coordinated a team of 14 to provide system and network management solutions for the AT&T WorldNet Service
Education
Master’s - Computer Science
Columbia University
Bachelor’s - Computer Science
College of Staten Island
Skills
- AWS Infrastructure
- AWS Well Architected Framework
- Advisory Design & Deployment
- Software & Systems Integration
- Business Strategic Planning
- Quality Planning & Training
- Team-based Organizational Design
- Good Practice (GxP) Qualification & Validation Documentation
- Drives Execution
- Collaboration
- Python
- CloudFormation
- Terraform Integration
- Linux/Unix shell
- C/C
- Ruby on Rails
- Perl
- Cloud architecture
- AWS technologies
- IT governance
- Security and compliance
- Serverless architecture
- Data integration strategies
- Technical leadership
- Solution design
Software Technology
- Python
- CloudFormation
- Terraform Integration
- Linux/Unix shell
- C/C++
- Ruby on Rails
- Perl
Certification
- AWS Certified Solution Architect – Associate
- AWS Certified Specialty - Security
- ITIL Foundation - v2 and v3
Additional Relevant Experience
AT&T, Member of Technical Staff - Employee, Coordinated a team of 14 to provide system and network management solutions for the AT&T WorldNet Service.
Area Of Expertise
- AWS Infrastructure
- AWS Well Architected Framework
- Advisory Design & Deployment
- Software & Systems Integration
- Business Strategic Planning
- Quality Planning & Training
- Team-based Organizational Design
- Good Practice (GxP) Qualification & Validation Documentation
- Drives Execution
- Collaboration
Timeline
Principal Solutions Architect
Cloudtech
09.2023 - Current
Senior Cloud Infrastructure Architect
AWS
04.2017 - 07.2023
Entrepreneur (Consultant/Business Development)
Net Source Partners
01.1996 - 01.2016
NetSource Partners Consultant
New Jersey Manufacturers (NJM)
NetSource Partners Consultant
Roche Pharmaceuticals
NetSource Partners Consultant
State Farm Insurance
Member of Technical Staff - Employee
AT&T
Master’s - Computer Science
Columbia University
Bachelor’s - Computer Science
College of Staten Island
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