Joel Salant
Pikesville
Summary
Skilled specialist with a proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in [specific skills relevant to field], consistently driving successful outcomes. Known for reliability with a strong focus on achieving objectives. Knowledgeable [Desired Position] with a solid foundation in specialized tasks and a track record of delivering results through targeted initiatives. Proven ability to implement effective strategies that enhance operational efficiency and support team objectives. Demonstrated proficiency in problem-solving and project management.
Overview
20
20
years of professional experience
Work History
Corporate Specialist
GE Capital
01.2003 - 09.2021
- Company Overview: GE Capital (now known as Synchrony Bank)
- I assisted in ensuring that job aids and change controls were released in the correct format for all Resolution-Services processes.
- Substantiated that the accuracy and requirements of the Change-Control and job-aid updates were met before changing. Managers/Process Owner and VP then reviewed and approved the action.
- Due to an illness and the treatment that followed, I was unable to work from October 2021 until recently.
Dispute Associate
GE Capital
05.2001 - 12.2002
- Investigated credit-card disputes submitted by consumers.
Education
Ph.D. - History
Indiana University
Bloomington, INM.A. - History
Indiana University
Bloomington, INB.A. - History
Brandeis University
Waltham, MASkills
- Effective problem resolution
- Client engagement
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Management collaboration
- Advanced communication
- Root-cause analysis
Timeline
Corporate Specialist
GE Capital
01.2003 - 09.2021
Dispute Associate
GE Capital
05.2001 - 12.2002
M.A. - History
Indiana University
B.A. - History
Brandeis University
Ph.D. - History
Indiana University
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