Summary
Overview
Work History
Education
Skills
Certification
3 Govenor's Citations
Timeline
Generic

John Cadigan

Ellicott City,MD

Summary

Dynamic Sr. Field Investigator with extensive experience at National General Insurance Company, excelling in detailed report writing and ethical claims investigation. Proven ability to train teams and individuals. Auto Theft subject matter expert. Strong communication and time management skills to drive informed decision-making and achieve successful outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr. Field Investigator

National General Insurance Company
02.2021 - Current
  • Developed comprehensive reports detailing findings and recommendations, facilitating informed decision-making by clients.
  • Trained junior investigators, claims adjusters and damage appraisers on best practices, auto theft and interviewing techniques, ensuring a high standard of quality across all team members.
  • Acquired valuable industry insights from attending conferences and workshops, keeping up-to-date on new developments relevant to the field investigator role.
  • Documented findings and prepared detailed reports.

Testified in court during proceedings and trials

  • Conducted interviews with witnesses and clients.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Negotiated settlement agreements to resolve disputes.

Sr Field Investigator

GEICO
12.2011 - 11.2020
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Science - Business Administration

Towson University
Towson, MD
05-1987

High School Diploma -

DeMatha Catholis HS
Hyattsville, MD
06-1979

Skills

  • Interview techniques
  • Detailed report writing
  • Ethical and honest
  • Data review
  • Action planning
  • Auto theft
  • Time management
  • Claims investigation

Certification

SCLA, FCLA

Auto Theft Subject Matter Expert

John Reid School on Interviewing

Forensic Statement Analysis training

President Md/DC Anti Car Theft Comm

Md State Delegate SEIAATI

Md VTPC Public Awareness Comm. Mbr

3 Govenor's Citations

For Work in Auto Theft in the State of Md..

Timeline

Sr. Field Investigator

National General Insurance Company
02.2021 - Current

Sr Field Investigator

GEICO
12.2011 - 11.2020

Bachelor of Science - Business Administration

Towson University

High School Diploma -

DeMatha Catholis HS
John Cadigan