Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Goff

Pittsville

Summary

Adaptable Deli Assistant with experience in food safety and customer engagement. Known for strong attention to detail and effective communication skills, contributing to a high level of customer satisfaction and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deli Assistant

Wilson's General Store
Georgetown
11.2022 - Current
  • Maintained cleanliness and organization of the deli counter area.
  • Assisted customers with product selection and provided recommendations.
  • Operated slicers and other equipment safely and efficiently.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Collaborated with team members to ensure smooth daily operations.
  • Followed food safety guidelines to ensure product quality and compliance.
  • Prepared sandwiches using specified ingredients while adhering to safety standards.
  • Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
  • Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
  • Ensured that workstations were properly cleaned before closing time each day.
  • Checked expiration dates on all deli products to ensure quality control.
  • Adhered to all state health regulations regarding food safety and sanitation practices.
  • Informed management of any supply needs or low stock levels.
  • Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Responded to customer questions regarding product availability.

Sales Associate

Goodwill Store
Millsboro
08.2019 - 01.2020
  • Processed sales transactions accurately using point-of-sale systems.
  • Engaged customers to understand needs and provide tailored product recommendations.
  • Maintained inventory levels by restocking shelves and organizing displays.
  • Collaborated with team to create appealing visual merchandising displays.
  • Handled customer inquiries and resolved issues efficiently and professionally.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Delivery Phone

Grotto's Pizza
Bethany Beach
08.2018 - 09.2018
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted customers by providing information and addressing inquiries promptly.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Resolved customer complaints effectively while adhering to company policies.
  • Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.

Busser

Yellowfin's
Millsboro
05.2018 - 07.2018
  • Assisted servers by clearing and resetting tables efficiently for prompt service.
  • Maintained cleanliness of dining area, ensuring a welcoming atmosphere for guests.
  • Supported kitchen staff by transporting dishes and utensils between kitchen and dining area.
  • Collaborated with team members to manage high-volume shifts during peak hours.
  • Adapted quickly to changing priorities in a fast-paced restaurant setting, supporting overall operations.
  • Bussed and reset tables in an orderly fashion.
  • Maintained a friendly attitude towards customers at all times.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Took initiative to help others whenever necessary.
  • Provided assistance to other bussers or waitstaff when needed.

Education

High School Diploma -

Sussex Central High School
Georgetown, DE
05-2019

Skills

  • Equipment operation
  • Product storage
  • Inventory management
  • Team collaboration
  • Problem resolution
  • Attention to detail
  • Effective communication
  • Time management
  • Work ethic
  • Conflict resolution

Certification

  • Certificate of Achievement for the course MD Wastewater Treatment Processes

Timeline

Deli Assistant

Wilson's General Store
11.2022 - Current

Sales Associate

Goodwill Store
08.2019 - 01.2020

Delivery Phone

Grotto's Pizza
08.2018 - 09.2018

Busser

Yellowfin's
05.2018 - 07.2018

High School Diploma -

Sussex Central High School

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John Goff