Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Hooks

9118 Spring Hill LN

Summary

Accomplished Delivery Driver with a solid history of exceptional service at Amazon, showcasing strong problem-solving and time management skills. Excelled in ensuring timely, safe deliveries and upholding customer satisfaction, demonstrated through a positive attitude and a commitment to safe driving practices. Proven ability to navigate efficiently and collaborate effectively, enhancing operational efficiency.

Overview

14
14
years of professional experience

Work History

Delivery Driver

People's Choice (Amazon)
01.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Driver, Warehouse Orders

Last Mile (Amazon)
11.2022 - 01.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
  • Maintained safe driving records by strictly following traffic rules and regulations.

Delivery Driver

Fast Express
08.2018 - 11.2022
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Verified accuracy of all deliveries against order forms.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Delivery Driver

DHL Courier Services
03.2016 - 08.2018
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Driver

Metro Access Transportation
05.2011 - 02.2016
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Education

High School Diploma -

Duval High School
Lanham, MD
06-2002

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Safe driving
  • Delivery scheduling

Timeline

Delivery Driver

People's Choice (Amazon)
01.2023 - Current

Driver, Warehouse Orders

Last Mile (Amazon)
11.2022 - 01.2023

Delivery Driver

Fast Express
08.2018 - 11.2022

Delivery Driver

DHL Courier Services
03.2016 - 08.2018

Driver

Metro Access Transportation
05.2011 - 02.2016

High School Diploma -

Duval High School
John Hooks