Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Kennelly

Belcamp

Summary

Capable Server passionate about serving well while exceeding customer expectations and maintaining poise and a sense of humor. Strong history of exceptional service in high dining demand situations.

Overview

6
6
years of professional experience

Work History

Server/Bartender Trainer

Green Turtle Bar And Grill
05.2022 - 04.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in training new servers on menu knowledge and service protocols.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

PF Changs Restaurant
01.2021 - 03.2023
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Managed multiple tables efficiently, ensuring timely order delivery and accuracy.
  • Collaborated with kitchen staff to coordinate seamless meal preparation and service.
  • Trained new servers on menu knowledge, table service techniques, and restaurant procedures.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Bar Louie
06.2018 - 01.2022
  • Resolved guest complaints promptly, fostering a positive dining experience and repeat business.
  • Assisted in maintaining cleanliness standards throughout dining area, contributing to positive atmosphere.
  • Upsold menu items effectively, increasing overall sales through strategic recommendations.
  • Monitored inventory levels of supplies, ensuring stock availability for uninterrupted operations.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

White Oak High School
Jacksonville, NC

James Madison University
Harrisonburg, VA

Skills

  • Safe Serve Certified/ Anticipating guests needs/ SuggestivelySell/ Attending to multiple guests/ Positive Patron Experience

Timeline

Server/Bartender Trainer

Green Turtle Bar And Grill
05.2022 - 04.2024

Server

PF Changs Restaurant
01.2021 - 03.2023

Server

Bar Louie
06.2018 - 01.2022

High School Diploma -

White Oak High School

James Madison University
John Kennelly