Proactive leader with a strong focus on staff training and development. Experienced in implementing risk management strategies that mitigate financial vulnerabilities while enhancing overall team performance and customer service standards.
Overview
19
19
years of professional experience
Work History
Regional Director
National Credit Union Administration
01.2020 - Current
Led over 300 staff in various lines of professional service including auditors, IT specialists, capital markets specialists, lending specialists, trainers, human resource support, contract support and over 30 first line supervisors and three executives.
Served as Chairman and CEO of a $3.5 billion credit union including full resolution of all financial and operational problems that led to federal conservatorship action.
Facilitated training programs for staff to improve operational efficiency and customer service standards.
Led the development of new operating policies and strategies in collaboration with cross-functional teams.
Assessed and approved mergers and other acquisitions of credit unions exceeding $10 billion in aggregate.
Chief Operating Officer
National Credit Union Administration
01.2011 - 01.2020
Led a team of 15 executives in developing, executing and monitoring all facets of the operation supporting over 1,200 employees. Functions under my leadership included budgeting, strategic planning, financial management, human capital management, IT, physical and cyber security, business development, economic analysis, consumer compliance, as well as external facing functions for financial industry expansion.
Executed a reorganization of NCUA including both the office and field operations which resulted in the elimination of over 70% of all office leased space and modernizing the structure of the functions to create a more nimble and efficient operation.
Mentored senior managers in effective leadership techniques to foster team development and engagement.
Championed technology integration initiatives to modernize systems and enhance data-driven decision-making capabilities.
Created and led the enterprise risk management function at NCUA from chartering it to integrating the concepts into the regular work flow of the organization.
Director of Risk Management and Deputy Director
National Credit Union Administration
01.2007 - 01.2011
Led the risk management function overseeing the operation and administration of the now $23 billion National Credit Union Administration Share Insurance Fund. The function includes risk management decisions and deployment of resources to minimize risk in over 5,000 federally-insured credit unions, which now comprise over $2.4 trillion in assets.
Developed unprecedented actions to resolve material financial stress throughout the financial sector during The Great Recession, which included resolving individual cases with losses exceeding $100 million.
Education
Bachelor of Science -
University of Baltimore
Baltimore, MD
12-1989
Skills
Client relationships
Staff training and development
Staff management
Meetings and presentations
Accomplishments
Supervisor/Executive of the Year for the NCUA three times.
Cyber Incident Reporting Initiative Intern at National Credit Union Administration (NCUA), Critical Infrastructure DivisionCyber Incident Reporting Initiative Intern at National Credit Union Administration (NCUA), Critical Infrastructure Division
Community Support Specialist at Frederick County Government- Scott Key CenterCommunity Support Specialist at Frederick County Government- Scott Key Center