Swim instructor and assistant pool manager with proven ability to create customized lesson plans and enforce safety protocols. Expertise in inventory management and customer service, contributing to improved guest satisfaction and operational efficiency. Strong academic background in math and science, with a focus on problem-solving and analytical skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swim Instructor
Frostburg State University
Frostburg
01.2025 - Current
Instructed swim classes for various age groups and skill levels.
Developed lesson plans tailored to individual student needs and goals.
Monitored student progress and provided constructive feedback during sessions.
Ensured safety protocols were followed in and around the pool area.
Organized group activities to enhance teamwork and social skills among students.
Communicated effectively with parents regarding student performance and progress.
Encouraged swimmers to progress through drills while providing positive feedback on their performance.
Assistant Pool Manager
Columbia Association Aquatics Office
Columbia
05.2021 - Current
Assisted in coordinating daily pool operations and maintenance tasks.
Supported staff in managing guest inquiries and providing excellent customer service.
Monitored pool safety protocols and ensured compliance with health regulations.
Maintained cleanliness of pool facilities and surrounding areas regularly.
Contributed to training new employees on safety procedures and equipment use.
Participated in inventory management of pool supplies and equipment resources.
Managed pool pump back-washing, cleaning baskets and filters and vacuuming pool.
Maximized guest protections by coordinating effective policies for areas such as guest monitoring and chemical applications.
waiter/server
Region Ale
Ellicott City
11.2023 - 04.2024
Provided excellent customer service in a fast-paced dining environment.
Took accurate food and drink orders from guests promptly.
Served food and beverages to tables efficiently and courteously.
Maintained cleanliness and organization of dining area throughout shifts.
Assisted with setting up and breaking down dining areas for events.
Handled customer inquiries and resolved issues to enhance satisfaction.
Processed payments accurately using point-of-sale system effectively.
Cleaned dining room chairs, tables, floors and other surfaces regularly.
Ice Cream Maker
Cold Stone
Ellicott City
11.2022 - 04.2023
Crafted custom ice cream flavors using fresh ingredients and unique recipes.
Operated ice cream machines and maintained cleanliness throughout the production area.
Assisted customers in selecting flavors and toppings for their ice cream creations.
Trained new staff on production processes and customer service best practices.
Managed inventory of ingredients, ensuring freshness and availability for daily operations.
Streamlined workflow by organizing workstations for efficient ice cream production.
Education
High School Diploma -
Mount Hebron High School
Ellicott City, MD
05-2024
Bachelor of Science - Mechanical Engineering
Frostburg State University
Frostburg, MD
Skills
Pool maintenance
Safety compliance
Guest relations
Inventory management
Equipment operation
Customer service
Problem solving
Critical thinking
Communication skills
Lifeguard certification
CPR certified
Water safety
First aid training
Swimming instruction
Swim lesson planning
Lifeguard training
Math instruction
Lesson planning
Algebra proficiency
Partial differential equations
Trigonometry expertise
Complex analysis
Differential equations
Affiliations
High school football captain with experience in leadership and discipline.