Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Interests
Timeline
Generic

John Thonas

Washington

Summary

Dynamic Business Analyst with a proven track record at All Wear LLC, leveraging data analysis and team collaboration to drive process improvements and enhance operational efficiency. Skilled in Microsoft Excel, I successfully facilitated cross-functional workshops and developed training programs, resulting in significant productivity gains and streamlined workflows.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Analyst

All Wear LLC
07.2013 - Current

CEO and owned of All Wear LLC.

  • Analyzed operational data to identify trends and improve efficiency across various business units.
  • Developed and implemented process improvements that streamlined workflows and reduced redundancies.
  • Collaborated with cross-functional teams to gather requirements for system enhancements and operational changes.
  • Facilitated training sessions for staff on new tools, enhancing team productivity and knowledge retention.
  • Developed process documentation and flowcharts to enhance operational clarity.
  • Analyzed business processes to identify inefficiencies and recommend improvements.
  • Collaborated with cross-functional teams to implement process enhancements and drive adoption.
  • Facilitated workshops to gather stakeholder requirements and align project goals.
  • Utilized data analysis tools to monitor performance metrics and inform decision-making.

Sales Manager

Downtown Locker Room, DTLR
03.2015 - 11.2023
  • Led sales team to exceed quarterly targets through strategic planning and performance analysis.
  • Developed training programs for new sales representatives, enhancing product knowledge and customer engagement skills.
  • Analyzed market trends to identify opportunities for new business development and revenue growth.
  • Implemented CRM systems to streamline sales processes and improve customer relationship management.
  • Analyzed market trends and customer feedback to refine product offerings and drive revenue growth.
  • Established key performance indicators to measure sales effectiveness and optimize marketing strategies.
  • Led cross-functional teams to execute sales initiatives, achieving alignment across departments.
  • Developed and implemented strategic marketing plans to enhance brand visibility and market penetration.
  • Developed and maintained strong relationships with key clients to drive account growth.
  • Analyzed market trends to identify new sales opportunities and enhance competitive positioning.
  • Collaborated with cross-functional teams to create customized solutions for client needs.
  • Monitored sales performance metrics to optimize team efficiency and achieve targets.
  • Conducted regular reviews of client accounts to assess satisfaction and resolve issues proactively.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.

Education

Robert E. Lee
Washington, DC
02-2000

Skills

  • Microsoft Office Suite
  • Team collaboration
  • Requirements gathering
  • Data analysis

Accomplishments

  • Led team to meet [Number]% of SLAs by streamlining business processes and identifying areas for improvement.

Certification

  • CBAP - Certified Business Analysis Professional
  • Licensed [Job Title] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

Software

MicroSoft Suit

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Youth Development Programs
  • Getting involved in local advocacy groups to promote positive change in the community
  • Community Cleanup
  • Offering time and support to shelters for the homeless, women, and animals

Timeline

Sales Manager

Downtown Locker Room, DTLR
03.2015 - 11.2023

Business Analyst

All Wear LLC
07.2013 - Current

Robert E. Lee
John Thonas