Dynamic Business Analyst with a proven track record at All Wear LLC, leveraging data analysis and team collaboration to drive process improvements and enhance operational efficiency. Skilled in Microsoft Excel, I successfully facilitated cross-functional workshops and developed training programs, resulting in significant productivity gains and streamlined workflows.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst
All Wear LLC
07.2013 - Current
CEO and owned of All Wear LLC.
Analyzed operational data to identify trends and improve efficiency across various business units.
Developed and implemented process improvements that streamlined workflows and reduced redundancies.
Collaborated with cross-functional teams to gather requirements for system enhancements and operational changes.
Facilitated training sessions for staff on new tools, enhancing team productivity and knowledge retention.
Developed process documentation and flowcharts to enhance operational clarity.
Analyzed business processes to identify inefficiencies and recommend improvements.
Collaborated with cross-functional teams to implement process enhancements and drive adoption.
Facilitated workshops to gather stakeholder requirements and align project goals.
Utilized data analysis tools to monitor performance metrics and inform decision-making.
Sales Manager
Downtown Locker Room, DTLR
03.2015 - 11.2023
Led sales team to exceed quarterly targets through strategic planning and performance analysis.
Developed training programs for new sales representatives, enhancing product knowledge and customer engagement skills.
Analyzed market trends to identify opportunities for new business development and revenue growth.
Implemented CRM systems to streamline sales processes and improve customer relationship management.
Analyzed market trends and customer feedback to refine product offerings and drive revenue growth.
Established key performance indicators to measure sales effectiveness and optimize marketing strategies.
Led cross-functional teams to execute sales initiatives, achieving alignment across departments.
Developed and implemented strategic marketing plans to enhance brand visibility and market penetration.
Developed and maintained strong relationships with key clients to drive account growth.
Analyzed market trends to identify new sales opportunities and enhance competitive positioning.
Collaborated with cross-functional teams to create customized solutions for client needs.
Monitored sales performance metrics to optimize team efficiency and achieve targets.
Conducted regular reviews of client accounts to assess satisfaction and resolve issues proactively.
Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
Education
Robert E. Lee
Washington, DC
02-2000
Skills
Microsoft Office Suite
Team collaboration
Requirements gathering
Data analysis
Accomplishments
Led team to meet [Number]% of SLAs by streamlining business processes and identifying areas for improvement.
Certification
CBAP - Certified Business Analysis Professional
Licensed [Job Title] - [Timeframe]
[Area of expertise] License - [Timeframe]
[Area of certification] Training - [Timeframe]
[Area of certification], [Company Name] - [Timeframe]
Executive Assistant at Office of the Assistant Secretary of the Army (Acquisition, Logistics & Technology)Executive Assistant at Office of the Assistant Secretary of the Army (Acquisition, Logistics & Technology)