John Tiger Zoyah
Windsor Mill
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Internal Auditor
Liberia Bank for Development and Investment
Monrovia
12.2022 - 09.2025
- Conducted audits of financial statements and operational processes for compliance.
- Evaluated internal controls and identified areas for improvement in procedures.
- Assisted in preparing detailed audit reports for management review.
- Collaborated with departments to ensure adherence to regulatory standards.
- Reviewed transactions and documentation for accuracy and completeness.
- Assisted external auditors during annual audits by providing necessary information.
- Investigated discrepancies that were uncovered during audits.
- Performed analytical reviews on financial data to detect errors or discrepancies.
- Ensured that all reports were filed accurately and timely according to applicable laws.
- Maintained a database of all completed audits and their results.
- Identified potential fraud risks and developed strategies to mitigate them.
- Performed audits of operational and financial areas to check compliance.
- Checking Tellers to ensure that all transactions are posted correctly and performing Vault Audit.
Teller
Liberia Bank for Development and Investment
Monrovia
07.2015 - 12.2022
- Processed customer transactions efficiently and accurately at a leading financial institution.
- Managed cash drawer operations, ensuring proper cash handling and security measures.
- Assisted customers with account inquiries and provided exceptional service consistently.
- Collaborated with team members to streamline transaction processes and improve service delivery.
- Promoted bank products and services to enhance customer financial solutions.
- Maintained compliance with banking regulations and internal policies during daily operations.
- Trained new tellers on procedures, systems, and customer service best practices.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Balanced cash drawers on a daily basis.
- Answered customer inquiries regarding bank products and services.
- Maintained confidentiality of all customer records and information according to company policies.
- Verified customers' identification to ensure compliance with laws and regulations.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Explained the features of various banking products available to customers.
- Directed specific questions to appropriate branch personnel.
- Reported any operational issues or system problems that occurred during shift promptly.
- Identified transaction errors when debits and credits did not balance.
Education
Bachelor of Public Administration - Public Administration
United Methodist University
Monrovia , Liberia 09.2013 - 08.2018
Cathedral Catholic School
Monrovia , Liberia Skills
- Financial auditing
- Internal controls
- Compliance assessment
- Risk management
- Warehouse supervisor
- Warehouse assistant/Manager
Timeline
Internal Auditor
Liberia Bank for Development and Investment
12.2022 - 09.2025
Teller
Liberia Bank for Development and Investment
07.2015 - 12.2022
Bachelor of Public Administration - Public Administration
United Methodist University
09.2013 - 08.2018
Cathedral Catholic School