John H. Pearson IV
Union Bridge
Summary
As a dedicated Network System Administrator with a Bachelor's degree in Information Technology, I bring a versatile background in IT, programming, and federal sales to the table. With a passion for optimizing network performance and ensuring seamless operations, I excel in designing, implementing, and maintaining robust IT infrastructures. My technical proficiency is complemented by my experience in federal sales, where I have honed my ability to communicate complex technical solutions to diverse audiences.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Network Systems Administrator
Osborne IT
09.2023 - Current
- Deployed antivirus and security solutions throughout entire system network.
- Operated as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis.
- Comprehensively maintained stability of essential data backups on nightly and daily basis.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Federal Inside Account Manager
Connection, Inc.
01.2023 - 10.2023
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Sold IT solutions and support to the federal government, specifically the Department of Homeland Security and the U.S. Coast Guard
Sales Representative
Verizon Wireless
03.2022 - 01.2023
- Developed and maintained strong customer relationships and networks within designated sales territory
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Highlighted new products and company promotions during sales pitches
- Arranged in-person meetings and visited with clients to improve success of sales pitches.
Education
Bachelor of Science - Information Technology
Misericordia University
Dallas, PA12.2023
Skills
- Java, C#, Swift, SQL, Python, HTML, JavaScript, PHP, CSS
- Sales techniques and communication skills with people of all backgrounds
- Account management and administration
- Skilled in situational problem solving, troubleshooting technical issues, and high-level mathematics
- Hardware, software, and network system configuration
- User Technical Assistance
- Disaster Recovery Operations
- Data Communications
Certification
- Sanctum Federal Sales Certification
- HPE GreenLake Solutions Certification
Timeline
Network Systems Administrator
Osborne IT
09.2023 - Current
Federal Inside Account Manager
Connection, Inc.
01.2023 - 10.2023
Sales Representative
Verizon Wireless
03.2022 - 01.2023
Bachelor of Science - Information Technology
Misericordia University
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