Summary
Overview
Work History
Education
Skills
Timeline
Generic

John W Smith

Bowie

Summary

Results-driven Lead Technician with extensive experience managing restoration projects. Proven track record in safety compliance and team leadership, ensuring high-quality outcomes and client satisfaction.

Overview

19
19
years of professional experience

Work History

Lead Technician

Service Master Restore & Cleanup
Capitol Heights
04.2011 - Current
  • Managed restoration projects from start to finish ensuring compliance with safety standards.
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Trained and mentored junior technicians on equipment operation and procedures.
  • Coordinated with clients to assess damages and outline restoration plans.
  • Conducted regular inspections to identify potential issues in restoration processes.
  • Collaborated with insurance adjusters for accurate claim processing and documentation.
  • Analyzed customer requirements to determine appropriate solutions.

Junior Technician

Servpro of Bethesda/Potomac/Washington DC
Lanham
02.2008 - 03.2011
  • Operated specialized equipment for water extraction and drying processes.
  • Assisted in mold remediation projects following safety protocols and guidelines.
  • Conducted water damage assessments for residential and commercial properties.
  • Collaborated with team members to maintain high standards of cleanliness and organization.
  • Participated in training sessions to enhance skills in restoration techniques and safety practices.
  • Provided assistance to senior technicians during projects.

Education

Certificate - Commercial/Domestic Mold Inspection

Professional Mold Inspection Institute
Madison, SD
03-2024

Certificate - Water Mitigation And Cleaning

Institute of Inspection Cleaning And Restoration
Manassas, VA
07-2012

Certificate - Residential Microbial Remediation

Compliance Environmental International, Inc
04-2010

Skills

  • Project management
  • Equipment maintenance
  • Safety compliance
  • Water extraction
  • Damage assessment
  • Team leadership
  • Time management

Timeline

Lead Technician

Service Master Restore & Cleanup
04.2011 - Current

Junior Technician

Servpro of Bethesda/Potomac/Washington DC
02.2008 - 03.2011

Certificate - Commercial/Domestic Mold Inspection

Professional Mold Inspection Institute

Certificate - Water Mitigation And Cleaning

Institute of Inspection Cleaning And Restoration

Certificate - Residential Microbial Remediation

Compliance Environmental International, Inc
John W Smith