Joi Ledbetter
Bowie
Summary
Resourceful Assistant known for high productivity and efficiently completing tasks. Specialize in time management, problem-solving, and communication skills. Excel in environments requiring ability to effectively prioritize work and manage complex schedules. Known for strong interpersonal skills, adaptability, and capability to thrive under pressure.
Overview
4
4
years of professional experience
Work History
Digital Experience Assistant
Anne Arundel County Public Library
Annapolis
08.2024 - Current
- Troubleshooting Hotspots and Chromebooks.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Created graphics/flyers for upcoming library events.
- Data entry.
- Internal customer service.
Circulation Assistant
Michael E. Busch Annapolis Library
10.2023 - Current
- Checked library materials in and out of library.
- Assisted staff with special projects and library event preparation.
- Maintained condition of library shelves and study areas.
- Helped library patrons by providing directional information.
- Enhanced patron experience with timely assistance in locating materials and resources within the library.
- Streamlined check-in/check-out processes, reducing wait times for patrons during peak hours.
- Demonstrated flexibility in adapting to changing priorities throughout daily operations while maintaining high levels of efficiency under pressure.
- Provided support during special programs or events hosted at the library, contributing to successful community engagement initiatives.
Team Member
Chick-fil-A
07.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Bowie High School
Bowie, MD05.2023
Skills
- Shelving Accuracy
- Work Prioritization
- Collection Maintenance
- Patron account management
- Library materials handling
- Interlibrary loan processing
- Library software expertise
- Guest Services
- Circulation procedures
- Patron Relations
- Data entry
- Technical troubleshooting
- Graphic design
- Customer service
- Team collaboration
- Attention to detail
Timeline
Digital Experience Assistant
Anne Arundel County Public Library
08.2024 - Current
Circulation Assistant
Michael E. Busch Annapolis Library
10.2023 - Current
Team Member
Chick-fil-A
07.2021 - Current
High School Diploma -
Bowie High School