Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Boyer

Hagerstown

Summary

Accomplished Pharmacy Manager with a proven track record at Potomac Pharmatech, leading teams to enhance patient care across 600+ patient beds. Expert in regulatory compliance and workflow optimization, I significantly improved prescription fulfillment accuracy and efficiency. Skilled in mentoring staff and fostering professional development, my leadership ensured top-notch service and patient safety.

Overview

20
20
years of professional experience

Work History

Director of Operations

Potomac Pharmatech
02.2007 - Current
  • Led a high-performing team of pharmacists, technicians, and delivery technicians to provide exceptional patient care and service to 10 Long-term care facilities with over 600 patient beds.
  • Educated nursing staffs on possible drug interactions, potential side effects, and optimal methods of administration.
  • Performed clinical chart reviews on new admissions and current residents analyzing drug regimens for appropriate dose, appropriate diagnosis, and drug-drug and drug food interactions.
  • Vaccinated patients to provide immunity against influenza and COVID.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
  • Developed a Pharmacy Policies and Procedures manual unique to Long-term Care Pharmacy for our facilities.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
  • Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
  • Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
  • Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
  • Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Staff Pharmacist

CVS Pharmacy
07.2005 - 02.2007
  • Verify patient orders for completeness and accuracy
  • · Conduct drug utilization review on every medication for every patient
  • Efficiently triage workflow
  • Counsel patients on medication adherence management and implement care plans when needed
  • Assist health care professionals with prior authorization procedures to ensure timely approval
  • Understand requirements for limited distribution drugs and ensure patient access to medications


Education

Doctor of Pharmacy -

Shenandoah University
Winchester, VA
05-2005

Bachelor of Science - Biology

Roanoke College
Salem, VA
05-2000

Skills

    Maryland

  • License # 17511
  • Virginia

  • License # 0202207419

    West Virginia

  • License # RP0014518
  • Pennsylvania

  • License # RP459186

Timeline

Director of Operations

Potomac Pharmatech
02.2007 - Current

Staff Pharmacist

CVS Pharmacy
07.2005 - 02.2007

Doctor of Pharmacy -

Shenandoah University

Bachelor of Science - Biology

Roanoke College
Jonathan Boyer