Jonathan Boyer
Hagerstown
Summary
Accomplished Pharmacy Manager with a proven track record at Potomac Pharmatech, leading teams to enhance patient care across 600+ patient beds. Expert in regulatory compliance and workflow optimization, I significantly improved prescription fulfillment accuracy and efficiency. Skilled in mentoring staff and fostering professional development, my leadership ensured top-notch service and patient safety.
Overview
20
20
years of professional experience
Work History
Director of Operations
Potomac Pharmatech
02.2007 - Current
- Led a high-performing team of pharmacists, technicians, and delivery technicians to provide exceptional patient care and service to 10 Long-term care facilities with over 600 patient beds.
- Educated nursing staffs on possible drug interactions, potential side effects, and optimal methods of administration.
- Performed clinical chart reviews on new admissions and current residents analyzing drug regimens for appropriate dose, appropriate diagnosis, and drug-drug and drug food interactions.
- Vaccinated patients to provide immunity against influenza and COVID.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Developed a Pharmacy Policies and Procedures manual unique to Long-term Care Pharmacy for our facilities.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Staff Pharmacist
CVS Pharmacy
07.2005 - 02.2007
- Verify patient orders for completeness and accuracy
- · Conduct drug utilization review on every medication for every patient
- Efficiently triage workflow
- Counsel patients on medication adherence management and implement care plans when needed
- Assist health care professionals with prior authorization procedures to ensure timely approval
- Understand requirements for limited distribution drugs and ensure patient access to medications
Education
Doctor of Pharmacy -
Shenandoah University
Winchester, VA05-2005
Bachelor of Science - Biology
Roanoke College
Salem, VA05-2000
Skills
- License # 17511
- License # 0202207419
Maryland
Virginia
- License # RP0014518
- License # RP459186
West Virginia
Pennsylvania
Timeline
Director of Operations
Potomac Pharmatech
02.2007 - Current
Staff Pharmacist
CVS Pharmacy
07.2005 - 02.2007
Doctor of Pharmacy -
Shenandoah University
Bachelor of Science - Biology
Roanoke College
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